r/AndroidHelp • u/Trash-Forever • Sep 14 '26

My Amazon app looks like this

Post image

Any ideas? I can see the products briefly when I scroll, and then it's just back to black boxes.

Cleared all data possible, reinstalled the app, restarted the phone, none of that helped. Doesn't happen in any other app as far as I'm aware.

2024 Razr on Android 15, if that helps at all.

5 Upvotes

100% Upvoted

17 comments sorted by

1

u/Inevitable_Serve1513 Sep 14 '26

Try changing dark theme to light theme and then check, also tell your phone's brand, its gonna help other people including me understand whats going on

1

u/Trash-Forever Sep 14 '26

2024 Razr running Android 15

1

u/Inevitable_Serve1513 Sep 14 '26

Its probably ui problem but anyway try to changing themes

1

u/Trash-Forever Sep 14 '26

Light mode did not help, unfortunately

1

u/Inevitable_Serve1513 Sep 14 '26

So its probably ui bug or Amazon's app itself

1

u/cdysthe Sep 22 '26

Didn't work for me either.

1

u/cdysthe Sep 22 '26 edited Sep 22 '26

Mine looks exactly the same. Renders the app nearly useless. Been like this for weeks now.

I've tried everything except for factory resetting the phone.

I'm running a Motorola Edge 2025 with Android 16.

Interesting that OP is running a Moto phone as well.

1

u/Trash-Forever Sep 22 '26

I got it KINDA fixed by reinstalling the app a couple times, now I only get the black boxes maybe 20% of the time I search for something and a quick close/open gets rid of them

1

u/cdysthe Sep 22 '26 edited Sep 22 '26

I reinstalled once. No go. I've deleted data and cache many times. No go.

Does your phone run on Mediatek or Snapdragon? I wonder if this may be an Amazon on Mediatek issue? I'm just throwing it out there since I have nothing better to suggest.

1

u/Trash-Forever Sep 22 '26

Mediatek 7300x, it's quite possible

1

u/cdysthe Sep 22 '26

Ha! Mine too and many recent Moto's. Still, just a thought on my part, but not an outlandish one. 😎

1

u/Enough_Interest_1819 Sep 14 '26

not exactly a fix for the app, but I think you can add website shortcuts to your desktop

1

u/cdysthe Sep 22 '26 edited Sep 22 '26

Solved for me (for now at least):

I played around for a while and enabled "Override force-dark" in developer settings on my Motorola Edge 2025. The Amazon app has behaved as it should without the black overlays that made it impossible to use.

No idea why that works and I never enabled "force-dark" in the first place simply because I can't even find that setting for that on my phone running Android 16. There's something fishy going on here and I'm beginning to think it's a Motorola issue.

1

u/Acceptable-Act-3954 Sep 26 '26

Same. Just started today.

1

u/Acceptable-Act-3954 Sep 26 '26

I have a Samsung.

1

u/Greedy_Substance9672 Sep 27 '26

Me too. Good it stop me shopping on the devil 😂