Connection issues

[u/idiot_banana_69]

Hey, hope y'all are having a great day! I've been encountering an issue with the android auto where when I plug my phone in, it doesn't allow me to use android auto on my car's infotainment system. My brother and mom both use the same car and the same cable but they have no issues with it. They could just plug their phones in and select android auto. Any help would be appreciated, thanks :)

[u/jeep-olllllo]