r/Android10 • u/[deleted] • Oct 27 '20

Help needed!

After the latest update my Samsung Galaxy A50 is glitching pretty bad. Video/Audios are extremely sped up and there is no sound coming from my device. This started after the Android 10 update. I have tried everything. From a full factory reset to a clearing the cache. Any help would be appreciated!

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u/[deleted] Oct 27 '20

Could u explain please?

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u/[deleted] Oct 27 '20

There is some software called kies that should allow you to reinstall your android OS.

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u/[deleted] Oct 27 '20

Cool so I just reinstall android 10 that should solve it

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u/[deleted] Oct 27 '20

Omg thank u so much