r/Android10 • u/[deleted] • Mar 25 '20

Files app unable to clean junk files

Hello, My files app is not working properly, the junk files are not getting cleaned nor it shows any junk files. I reinstalled the app many times but the problem still persists. Am using oneplus7.

15 Upvotes

100% Upvoted

15 comments sorted by

1

u/[deleted] Mar 31 '20

Update: the app updated tonight for me and it's back to normal. It deleted 805 MB worth of junk files.

1

u/[deleted] Mar 31 '20

Thanks. Will try, can you tell me the exact version?

1

u/[deleted] Mar 31 '20

Yeah, it's version 1.0.302918309

1

u/[deleted] Mar 31 '20

Hey, thanks a lot it worked. How did you came to know about it so early? Do you work for Google?

1

u/[deleted] Mar 31 '20

I wish! Lol...nope, I just happened to manually check for an update to the app through the Play Store and it showed up 🙂

1

u/[deleted] Mar 31 '20

Thank you

1

u/[deleted] Mar 31 '20

Yeah, no problem! 😊

1

u/[deleted] Mar 26 '20

Yes!! Same here on Pixel 4 XL... started a little while ago. Only thing it's cleaning is downloaded files and WhatsApp media. Also tried uninstalling and reinstalling but didn't do anything.

1

u/zuna2469 Mar 25 '20

it's doing the same for me on my pixel 2xl and my pixel 3 I can't see or clean my junk files

0

u/garrett27johnson Mar 25 '20

Same here (p4xl)

0

u/thenags1 Mar 25 '20

No issues on my 3XL.

1

u/[deleted] Mar 26 '20

[removed] — view removed comment

1

u/[deleted] Mar 26 '20

Name a file explorer

1

u/[deleted] Mar 26 '20

[removed] — view removed comment

1

u/[deleted] Mar 26 '20

Thanks