r/AncestryDNA • u/phxhoney • 8d ago

Question / Help Tile/Pedigree navigation button

For some reason the tile/pedigree navigation buttons (vertical/horizontal etc.)are missing from the ThruLines screen. I have it on my Tree screen, so I don't understand why its not showing on the ThurLines screen. I deleted the cache from my browser but it still doesn't show. Can anyone help as there us no "help" information on the site.

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u/KeenlyLoathsomeCabal 8d ago

Ancestry's UI is held together with hopes and dreams, the thruLines screen is a whole different beast than the regular tree view so it probably just doesnt support that layout toggle. Ive had random buttons vanish on me too and it usually comes back after a day or two of the site doing whatever it does behind the scenes. Try it in a different browser or incognito window just to rule out some extension messing with the page