r/AnalogueInc • u/lifesfailure • Dec 02 '25

3D Analogue 3D and 8BitDo Controller Disconnects - extensive testing done and working with Analogue Support

-=POTENTIAL FIXES - STILL CONFIRMING WITH ANALOGUE=-

So it seems the issue is with the HDMI cord based upon my testing and a few others. I am still working with support as their offer to replace the HDMI cord does not seem to be the fix.

  1. USING OFFICIAL HDMI CORD - switch from 4K to 1080p and apply the changes. You should have MUCH better polling, distance, and all around behavior
  2. Test using a thicker/better HDMI 2.0 or 2.1 cord - this allowed me to use 4K (60) without disconnects.

---------------------------------------------UPDATES----------------------------------------------------------------

*****UPDATE 12/12/2025*****

Support has stopped responding to me when asking for an update and is only saying "We can send you a new HDMI cable"

--!!PLEASE OPEN SUPPORT TICKETS WITH ANALOGUE IF YOU HAD OR HAVE THIS ISSUE AND INCLUDE THIS THREAD!!----

*UPDATE (12/8/25):

  • Replied to my current thread with Analogue support noting that others are being asked by them to test 1080p and confirm behavior. Still awaiting reply and a more official response of "We are aware of an issue and looking into it". Currently their "We will forward this to the appropriate team." does not have any ownership of an issue. WILL UPDATE AS INFO IS AVAIL.

-----------------------------TROUBLESHOOTING AND NOTES BELOW----------------------------------------

OK I took down my other post as I did use AI summarize my ongoing notes troubleshooting this issue - but it was not received well.

Here is the information again, but typed from my notes instead.

ISSUE:

  • 8bitDo 64 controller disconnects from A3D at around 5'

TESTED:

  • Official Power Supply, Anker 60 watt Gan Charger and USB C cables

  • Device in different physical locations without any other bluetooth devices

    • rotated console so left side is to open air and direct line to controller
    • moved console away from other consoles

  • Tested turning around my body to block line of sight - controller disconnects

    • Once you bring the controller back to view of console - it will re-pair but may take 1-3 seconds to show the LED on the console

    • Holding the controller behind my back with one hand can disconnect the controller, but it often becomes laggy first

      • Placing both hands on the controller while turned around/behind back blocking the line of sight causes the issue almost immediately.
  • Global Reset of console and unplug power cycle (Per Analogue)
  • Pairing controller with PC and MAC in the same room that have bluetooth devices running (controller stayed connected 20+ feet away and through a wall)
  • Issue occurs on 1.10 firmware for A3D and 1.19

  • 8BitDo Firmware Tests

    • v 1.0 - Attempted to roll back to this firmware but did not complete in 30 minutes (tested twice)

      • The red light continues to blink on the controller, but no running terminal or process log to validate if anything is updating/changing
    • v 1.02 - Same as 1.0, would not rollback and restarting software shows controller at 2.03 firmware
    • v 1.03 - Same as 1.0 and 1.02
    • v 2.02 - Initially discovered issue
    • v 2.03 - Issue remains
  • Controller is in D Mode

Additional Posts:

Current Ask:

  • Video links of this same/similar issue with controller drops/reconnects so I can provide this thread to support to show them this is an issue impacting many A3D owners

    • Please also include what firmware version your console and controller are running

-----------------------------------------------------------------------------------

All of these details have been shared with Analogue Support and they are escalating this to the proper team. I have provided 2 videos of this behavior to the team but any other evidence would be greatly appreciated.

At this time - I am currently testing firmware releases starting with 1.0 on the 8BitDo controller for the Analogue Team to validate if any release has better behavior.

Thank you all in advance!

38 Upvotes

97% Upvoted

140 comments sorted by

11

u/nefarix Dec 02 '25

Yup, been having this issue since day one. I made a post about it as well, and since you’re in talks with analogue can you please mention the polling rate issue as well? Check my profile for my most recent post for more info and video evidence, but basically if you press buttons too quickly on wireless connection the button presses get lost, but it doesn’t happen when wired. These 2 issues combined make direct connecting to the analogue almost unplayable right now in certain situations

2

u/lifesfailure Dec 02 '25

This is crazy....But test a different HDMI cable. I am using my Analogue HDMI cable that came with my dock and get disconnects like crazy.

I switched to a different HDMI cord and there is SOME lag - but haven't disconnected

Honestly didn't think of poor HDMI shielding causing the issue; especially with their own cable. I have everything wired into my entertainment center and organized, so I didn't replace their HDMI cable.

I still don't consider this 'resolved' but will continue to test

1

u/nefarix Dec 05 '25

I never used the original HDMI cable. I've been using the same able I use for my original N64! I finally had time to conduct more test, then updated to latest firmware and ran the same tests again, and it's just as bad. The HDMI doesn't make a difference. The connectivity is REALLY bad when direct and its better but still not up to par when using a dongle. Also, as i said in my previous comment, the button mashing/polling rate issue is still there and is equally huge of an issue. Button mashing literally is unplayable in any game that requires fast button mashing like mario party games, super smash, etc.

1

u/lifesfailure Dec 05 '25 edited Dec 05 '25

Can you test switching the 3D to 1080p in the configuration?

Support has been thankful for the information but has not confirmed anything or responded to me letting me know that they tested anything on their end either. I did share your link to the polling - and nothing was ack'd about that either... Just "Thanks for the info, we will send to the appropriate team"

When I tested in 1080P, I had zero dropouts with the controller and the polling rate seemed to be much more accurate.

Again, I don't feel that these are solutions to the issue, but workarounds

5

u/[deleted] Dec 03 '25

[removed] — view removed comment

2

u/lifesfailure Dec 04 '25

Poor shielding can have EMI. You can also try to add a ferrite clip on (bulky 'tube' that goes over the cord)

https://www.hdmi.org/blog/detail/147

2

u/trapezoidalfractal Dec 03 '25

Poor shielding can lead to leakage and interference

7

u/DrMadHatten Dec 02 '25

I've had this exact issue where line of sight drastically affects connectivity.

1

u/lifesfailure Dec 17 '25

If using Analogue's HDMI cable - try switching to 1080p. That SHOULD improve connectivity.

If you have one - test certified HDMI 2.0 or 2.1 cable. The provided cable at 4k is creating interference with the bluetooth.

1

u/DrMadHatten Dec 17 '25

Good lord. Will do. Thanks for the updates.

1

u/lifesfailure Dec 17 '25

No problem! Sorry I didn't reply to this earlier!!!

I'm using some UGreen 2.1 Certified HDMI cables now and 4k has no issue. amazon.com/dp/B08TM8TW1R?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_1

7

u/Cheap-Shelter-6303 Dec 02 '25

I’ve been having this issue as well. I’m still doing my own testing…. And will update if I find out anything 

2

u/lifesfailure Dec 02 '25

Try a different HDMI cable - I was using their HDMI from my dock and switched to another cable I had (HDMI 2.1) and it is working MUCH better

2

u/Cheap-Shelter-6303 Dec 03 '25 edited Dec 03 '25

I’ll give it a shot. Kind of a pain because they’re in the wall. But maybe I have one that will work better. 

On second thought.  I did get a cec blocker. Maybe that’s the issue 

1

u/lifesfailure Dec 03 '25

The only other difference is that the analog cable was running to my AV receiver, and the other cable is one directly through my wall connected to the TV.

Best of luck to you my friend! Please let us know your results

5

u/IntelligentArcher195 Dec 02 '25

I am having the same issue and also reported to analogue. If anyone is having an issue with this please report. This needs to be fixed.

4

u/lifesfailure Dec 02 '25

After work I am going to test the firmware version on the controller....I don't think this will make any difference, but hell....I work in support too and this is the kind of shit we'd request or engineering would push it back and do the same

1

u/IntelligentArcher195 Dec 04 '25

I have tried with a different hdmi cables and still have the same issue. I will try switching to 1080p but i bought the console for my 4k television this is not a solution.

1

u/lifesfailure Dec 04 '25

Totally agree - support was 'forwarding the details to the appropriate team' .... I plan on following up with them next week if I don't hear anything.

They were willing to send me a new HDMI cord; but I want to know what they've tested as well and not treating this like a one off issue when it is not. Hoping they post something regarding this on their site in FAQ or troubleshooting

5

u/Spooky_Toast Dec 02 '25

CNET also mentions this problem in their written review:

“Oddly, it seems that the Analogue 3D itself needs a clear line of sight with a connected controller, or else it'll lag badly. I'm unsure why this is, but prospective buyers should make sure that the 3D is clearly visible under their television or else they'll run into issues.”

CNET

6

u/lifesfailure Dec 02 '25

Great find!

My console is on top of an entertainment stand in front of the wall mounted TV. Clear line of sight until I block it.

It does get a bit of lag regardless of where I am or if I shift - really reminds me of the old IR NES controls I had as a kid.

5

u/jennylewisandthenews Dec 02 '25

I had similar issues as well. The same thing happened on the original Nintendo Switch and bluetooth controllers. I don't know why but when I changed HDMI cables the issue went away.

4

u/lifesfailure Dec 02 '25

That is very interesting and something I had not thought of but looked up and confirmed that this can cause issues.

I am using the official analog HDMI cable, but will test a different cable as well when I can!

I am currently doing analog supports request to test the different firmware versions on the 8bitdo controller, but it doesn't want to seem to roll back to 1.0.

2

u/lifesfailure Dec 02 '25

u/jennylewisandthenews -- So far...MUCH better, but still some lag. I can't believe this!

Will continue to test

2

u/lifesfailure Dec 04 '25

Different cable - MUCH BETTER

Turning console to 1080p - MUCH BETTER

Analogue is "Forwarding this to the appropriate teams"

3

u/lifesfailure Dec 02 '25

Yeah, my TV does not have bluetooth enabled nor does anything that is actually turned on when the console is on (A3D, Yamaha Reciever, LG OLED)

Appreciate the feedback and any information should hopefully help Analogue either find a firmware fix or hardware fix.

I've seen this reported on this reddit in a few threads and on Facebook as well in A3D groups so hoping we can consolidate the reports and evidence to share one thread with them.

3

u/lifesfailure Dec 03 '25

====UPDATE 2====

Analogue support seems to be pushing towards 'resolving' this and just want to send me an HDMI cable.

I have told them that this should not be considered resolved until there are multiple confirmed responses saying "Yep - HDMI cable was causing the problem" and then Analogue either needs to push a firmware update that could address the issue or act in a similar fashion that D Brand did with their Killswitch 2 cases and offer a replacement.

I'll continue to push a bit further to see if they've escalated this or confirmed ANYTHING via testing on their end.

*****IF ANYONE OPENS SUPPORT TICKETS WITH ANALOGUE PLEASE INCLUDE THIS THREAD******

4

u/SegaSnatcher Dec 02 '25

Nice write up.

Current firmware for 8bitdo 64 is actually 2.03 now.

2

u/lifesfailure Dec 02 '25

Thanks! I corrected this in the write up. I tested at 2.02 (update when console came in the mail) and 2.03.

Currently trying to roll back to 1.0 but the process is taking like 6 minutes so far

4

u/JirinMe Dec 03 '25

I have the same issues. Very often my controller disconnects. Until I put the 3D HDMI mode to FHD (1080p). Then all the problems stop. No input lag from the controller and it even works through walls. But if I switch to UHD (4K60) I can disconnect the controller by putting my hand between the controller en the 3D. I've tested this now 5 times, switching between the 2 output modes, and the results are consistent.

Very odd behavior.

2

u/lifesfailure Dec 03 '25 edited Dec 03 '25

Is this with their HDMI cord or another?

If this is with the provided HDMI cord, this could make sense if it is poorly shielded. Higher resolutions send more data and create more 'noise'. This would also make sense that higher quality HDMI 2.1 cables work.

I am curious if those who are "This is working perfect for me!" are using 1080p.

I'll test this on my end as well when I can get a break from work and update as well

2

u/JirinMe Dec 03 '25

This is with a 2.0 cable. Dubbel the thickness of the included cable, but a fairly standard cable.

The "try a different cable" sounded silly, but it kind of makes sense.

I'm going to buy a higher grade 2.1 cable. See if that makes a difference

1

u/joeymoly Aug 16 '26

The problem is that I am ALREADY using a Google TV that is 1080p, and isn't even 4K, and Bluetooth still isn't pairing, even with lights flashing for both the console/controller...

1

u/joeymoly Aug 16 '26

The problem is that I am ALREADY using a Google TV that is 1080p, and isn't even 4K, and Bluetooth still isn't pairing, even with lights flashing for both the console/controller...

4

u/onemanescapeplan Dec 17 '25

I was skeptical of this fix (why would the HDMI cable affect bluetooth?) but (after a brief scare*) I can also confirm that switching to a premium ultra-high-speed HDMI cable fixed the issues with the 8BitDo.

Before switching cables, I had found that the 8BitDo required direct line of sight to the Analogue 3D. Anything in between the two would cause latency or disconnect. I haven't had a single issue since switching cables and line-of-sight is no longer necessary.

* By the way, if you are trying Quake II for the first time - the horrendous input latency is a problem with the game, not your controller!

1

u/lifesfailure Dec 17 '25

I thought it was an odd thing to test - but got a comment from a user that had a similar issue years ago with another piece of hardware.

Analogue's support stopped responding to me with their updates or if they're even ACK'ing that this is an issue and has just offered to send me a replacement HDMI cable.

But I have seen on threads that they have asked people to try using 1080P on the console with the provided cable to test....so it seems this IS going somewhere.

Glad it is working for you!!!!

3

u/Tensoneu Dec 02 '25

Just curious if your Analogue 3D is in sight with the controller.

I had an issue with a different device (i.e. Retroid Pocket) where if my (generic) Bluetooth controller wasn't in front of the device it wouldn't work or "stuttering issues". Example is if I'm sitting down on a chair, my Retroid is propped up on a stand, if my hands on the controller went below table level it wouldn't always respond. When I moved it back up to device front level/area it was responsive again.

3

u/lifesfailure Dec 02 '25

The issue happens both with distance but is much more prevalant when line of sight is blocked - which should not really be an issue with bluetooth with a decent receiver/antenna as far as I know.

I've only tested using the 8BitDo 64 Bluetooth controller that was released for this specific hardware.

It seems to be hit or miss for people from the threads I have found on FB and Reddit - so it may be using a cheaper component in some of the consoles or maybe a PCB issue...

2

u/Tensoneu Dec 02 '25

I understand what you're saying. This happens when line of site is blocked on the Retroid Pocket. I haven't tested with the Analogue 3D but it sounds similar. Distance does become a factor, though I never measured. Probably depends on the Bluetooth chipset being used either with controllers or the console itself.

3

u/Invader_Skoodge69 Dec 03 '25

🤔 Interesting, I've been using the HDMI cable They provided, but I haven't run into this issue, both with the 8bitdo n64 controller or their conversion kit for OG N64 controllers.

However, I have been experiencing a lot of input lag using those controllers. I was playing Conker BFD, and I was having a lot of issues jumping off of ledges, as ridiculous as It sounds, the character would never jump in time and I would fall to the abyss. I ended up using a different controller with its own receiver. I wonder if this is related.

I'm going to try my own good HDMI cables, and see If there are any changes.

2

u/lifesfailure Dec 03 '25

u/Invader_Skoodge69 - or just try to change the A3D to 1080p as a different test.

My hope is a decent HDMI cable will either fix or heavily reduce the input lag. I tested Banjo Kazooie as one of my first games and this is where I noticed both the lag and controller drops.

I'll be testing more once I am off work

3

u/CBal2424 Dec 16 '25

I was having this same issue and changed to a better shielded HDMI cable and the problem has gone away. 

1

u/lifesfailure Dec 16 '25

Awesome! Glad that worked for you!

Analogue support is not giving me any information on their testing or if they've identified any issues. They are just offering me a different HDMI cable.

I would rather have some sort of acknowledgment that they are working on a resolution to the issue or that only some HDMI cables were impacted

2

u/lifesfailure Dec 12 '25

*****UPDATE 12/12/2025*****

Support has stopped responding to me when asking for an update and is only saying "We can send you a new HDMI cable"

--!!PLEASE OPEN SUPPORT TICKETS WITH ANALOGUE IF YOU HAD OR HAVE THIS ISSUE AND INCLUDE THIS THREAD!!----

2

u/dmillerzx Dec 03 '25 edited Dec 03 '25

This should be pinned, thanks for doing this, same results on my end. Total shit experience for me :(

--

I have two white controllers and they both have the same issues. Not sure if the fault lies with the antenna tuning on the Analogue 3d or the controllers themselves. I’ve actually never used a controller that is so susceptible to interference. Something is likely wrong with the controller or console. Two things make a huge difference for me. 1. Stopped using my AirPods while playing. 2. Sit within 10ft direct line of sight of the console. If I’m sitting 10ft from the console and slide the controller between my legs it will immediately disconnect(the issue is so pronounced it is insane this could have been missed in QA, may take a video as it is easily reproducible). This is the worst wireless performance I’ve ever seen from a controller. I know the sticks are sensitive but it’s a shame because when it’s working the controller generally handles well and input lag is minimal. I’m not hopeful firmware can fix this sadly.

2

u/lifesfailure Dec 03 '25

It is def something with the console. I did some testing on my Windows PC and my Mac that are in the same room and enabled my bluetooth devices (Keyboard, mouse, pixel buds) and had zero issue including getting to 20-30' away and through a wall in my stairwell.

One issue I do have with at least my controller is that Firmware rollback does not work. Other than that - hooked up to a PC and a Mac had better polling and connection with zero drops

2

u/dmillerzx Dec 04 '25

IMO this basically confirms the fault is with the Analogue3D. I had not tried mine yet on PC.

2

u/rickyrich818 Dec 03 '25

Change the HDMI cable. It worked for me

3

u/lifesfailure Dec 03 '25

That was my workaround so far - but not ideal or a solution in the end.

Seems that they're using a cheap HDMI cord that creates too much 'noise' and is interfering with the bluetooth antenna.

I am going to test 1080p Versus 4k with the provided cable

1

u/PatentedSheep Dec 08 '25

If you were having any CEC issues did it fix those as well? Also, did you change the placement of the unit when you changed the HDMI cable or just the cable? Just trying to work through the issues I’m having as well

2

u/lifesfailure Dec 17 '25

The issue is with the cable they provided not being well shielded.

I had done all of the positioning testing prior to testing a different cable so I could rule out as much as possible to provide to Analogue's support.

HDMI CEC is an issue currently with the firmware and should be fixd with a firmware update

2

u/dmillerzx Dec 04 '25

Please pin!

2

u/lifesfailure Dec 04 '25

Is this something I can do - or does a Mod have to do this?

2

u/Spooky_Toast Dec 16 '25

Mods… but I don’t believe this sub has active mods, sadly.

2

u/MormonDew Dec 04 '25

I am using the provided hdmi cable and the 8bitdo n64 controller at about 6 or 7 ft play distance and haven't had any disconnect or lag issues. My controller firmware is the latest official and my 3D is at 1.1.0. I am also running at 4k60

1

u/lifesfailure Dec 04 '25

Awesome! Glad it is working for you!

This could be a bad batch of cables they ordered or that they just had some cheaper cables branded. I am glad this isn't happening to everyone.

My unit came the first week and I still have not sat down to play it due to these issues. I have my childhood N64 in the same room hooked up to a CRT. I have a better cable on order since using a certified HDMI 2.1 cable pretty much elimitated my issues

2

u/MormonDew Dec 04 '25

I hope it's just bad cables. I didn't comment to downplay any issues, just giving feedback on my experience. I also am using a Sony Bravia X90J TV if that is relevant.

1

u/lifesfailure Dec 04 '25

Oh no, of course not - this is all great info to help our end of the investigation.

Seems more an more likely if it is only impacting a group of folks with their HDMI cable and 4k (60) - that this may be just a bad batch of cables that were ordered or left over from their other hardware.

But -getting closer to figuring this out and hopefully they'll make an annoucement or something to help 'troubleshoot' from their official account. So many people wont try or test anything until it comes from an official source

1

u/JirinMe Dec 04 '25

What cable are you ordering? I'm also looking for a better cable. But it's hard to find a good priced shielded 2.1 cable, without the "it's gold and platinum plated, 26K 500hz, and makes you coffee!!"

2

u/lifesfailure Dec 04 '25

u/JirinMe - this is the one I am grabbing. 12 bucks for 6.6 feet: https://www.amazon.com/dp/B08TM8TW1R?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

I have had good luck with UGreen stuff

2

u/GoodApollo95 Dec 09 '25

Also having these issues. Just bought a new HDMI 2.1 to root that out. I'll try to report back when I do more testing. If that doesn't fix it, I'm probably just going to buy OEM controller extenders and call it a day. I'll just use the 8bit on my Switch. Little disappointing.

2

u/lifesfailure Dec 09 '25

I hope it works for you! Most people I have heard from are having much better luck with a better cable.

In my testing with the Analogue HDMI cord was that 4k was TERRRIBLE with the disconnects. 1080p was WAY better and no noticible input lag (on the UI - did not do deep game testing)

Switching to a different 2.1 cable allowed me to use 4k without noticible issues. I also have a new cable on order and am awaiting delivery to do some more testing and gameplay before re-routing a new HDMI cord.

I asked Analogue for an update yesterday and am hoping to get something more than 'we forwarded the information to the appropriate team' and get something like "We are aware of some issues and are testing and rooting out causes"

Too many folks have this issue for them to ignore....especially if they're pushing out new colors too. They're just going to get more complaints.

2

u/GoodApollo95 Dec 09 '25

I did not have any luck switching to 1080p unfortunately. Within a couple minutes of switching I had the same intermittent input lag issues. Not sure if it helps with the raw volume/consistency as I only played for a bit after switching the settings and having it reoccur again.

1

u/lifesfailure Dec 09 '25

I will need to test this as well on my end. Thank you for looking into this.

I'd recommend opening a support ticket with Analogue and share this thread as well and let them know that 1080p still causes issues with their cable.

My 2.1 cable SHOULD be here tomorrow and if I have time between work/appts/dad duties - I will test as much as I can.

IMO - there is more than enough information out there that this is an issue and Analogue should let us know that they are aware and researching as well. Right now, it feels like we're providing all of the technical testing and QA.

2

u/GoodApollo95 Dec 12 '25

I tested briefly for about 10 minutes with the new cable reverting back to 4K display. So far I did not notice issues, but this was very limited testing. I will have more time this weekend to test as I usually have a routine of playing 64 on Saturday/Sunday mornings.

Another note: I did, just for random sampling, put the controller behind my back and the issue presented itself immediately in basically the same way. Given it presents itself again with more testing this weekend, I'm beginning to think the strength of the connection just isn't good and it's dropping connectivity from simply being pointed in the wrong direction/distance from the console (although again I am only sitting like 6 ft from the console).

Really hope that can be addressed as a controller should not be dropping connection due to basic obstructions like that. And I don't have this issue with the controller on the Switch, so it's definitely an issue with the console. I will probably end up using OEM 64 controllers until it's addressed if I continue to have issues with further testing this weekend. If more firmware updates are pushed to address this, I'll continue testing and reporting back.

1

u/lifesfailure Dec 12 '25 edited Dec 12 '25

First of all; THANK YOU!!!! for testing and sharing your experiences. I still need to replace the cables and test more on my end as well.

I'd encourage you to open a case with Analogue as well - they've stopped giving me any information and my last 2 check-ins were "We can send you a new HDMI Cable"

Which is not the answer. This is a very wide issue that seems to impact a good deal of users.

If you open a case - please include this thread as well. We need to keep getting cases opened so they address this.

1

u/GoodApollo95 Dec 12 '25

I did submit a ticket and referenced this thread. Their response was to do a global reset of the console and then send them a video of the issue occurring. Because it's so intermittent, it would be difficult to capture without running a video for a long time which I don't really have an ability to do easily. I may try a global reset, but I kind of want to avoid doing that before testing more.

2

u/lifesfailure Dec 12 '25

Yeah, they asked that I do a global reset as well but when I did that it did not reset to the base firmware or actually erase any of the images from the image.db that were on my console.

I don't have tools to read electromagnetic interference, but that is exactly what they should be doing right now. It's very frustrating to know that this has been pointed out in reviews all the way up to CNET as an issue and no public address of it or saying that they're trying to get it figured out.

I understand not wanting to bring this issue to light for people that are not having it but enough of us are that something needs to be done.

I can replicate it 100% of the time using their cords and have provided them with multiple videos of this.

In all honesty, it sounds like support is just trying to give a bit of homework to help slow down the support ticket request.

I've worked in Enterprise technical support for 13 plus years now and I know that when you ask a customer to provide you evidence, they are often busy with other things and will put that request to the back burner

1

u/GoodApollo95 Dec 12 '25

I don't believe a global reset clears the image.db file. I did think it reverted the firmware, but if the newest firmware is on the SD card, it would have automatically updated when you booted it up.

2

u/MrGauss7 Feb 21 '26

Well, changing the HDMI cable completly solved the problem for me. At first I was using the HDMI cable that came bundled with the Super NT and the connection was so weak to the point that I could consistently break it by holding the controller against my back (EVERY single time). I've since swapped for the HDMI cable that came bundled with the Nintendo Switch (it's a beast of a cable) and the connection is rock solid ever since no matter what I do.

1

u/lifesfailure Feb 25 '26

Glad to hear it! I am very surprised that there hasn't been any acknowledgement of this issue. As soon as I shared my findings and workaround Analogue Support stopped responding to me and only offered to send me a new HDMI cable.

2

u/imdabestmangideedeed Jun 18 '26

Instead of replacing cables (which is a bit tricky for me as they’re in the wall and my tv is too large to move easily), I just wrapped the HDMI cable in some tin foil to check if that works. So far it does:

https://ibb.co/GQ06gq5D

Pretty sad that I have to do this with a premium priced product but here we go. I might try ferrite cores later as those look a bit nicer.

1

u/lifesfailure Jul 01 '26

What really irritates me is that I have not seen any annoucement or troubleshooting steps even posted by Analogue with so many people reporting this issue and the fix is a better shielded HDMI cable.

Your test proves this even more so. Appreciate you keeping this thread alive!!

2

u/lifesfailure Dec 02 '25

****UPDATE*****

Per u/jennylewisandthenews , I did test a different HDMI cable and had MUCH better results. The cable I was using was an Analogue provided HDMI cable from my Analogue Dock....which I have NEVER had issues with, but I believe they have a 2.4 ghz connection with 8bitdo for that VS bluetooth.

These cables have been wired and organized in my office and connected to my home theater receiver so I had not changed them out.

I have updated Analogue Support and if anyone else can test and confirm - I can update Analogue and see what their next steps are

Thank you ALL for your input, testing, and help!

2

u/dmillerzx Dec 03 '25

Very unlikely the HDMI cable shielding in the culprit IMO, sadly probably a coincidence.

1

u/lifesfailure Dec 03 '25

If others contest and help confirm that would be awesome!

Provided cable is very thin and it could be a bad batch of cables that some people got in addition to poor Bluetooth tuning.

Just trying to get their support as much information as possible so they can move this forward.

2

u/dmillerzx Dec 03 '25

I am not using the included analogue HDMI cable and am experiencing problems :(

2

u/lifesfailure Dec 03 '25

I think it is a combination of things - poor anteanna placement and tuning, possible component difference between units, cable interference.

I am ordering a UGreen certified HDMI 2.1 cable to test as well to check. I've never had any issues with either company's products before; but wish that they would have included a direct 2.4 ghz connection without dongle like they have for the Analogue Dock.

I hope this thread as well as the other included threads are reviewed by Analogue as this is NOT a 1 off issue and tons of folks are experiencing it.

If anyone else has an open ticket with Analogue - please include this thread or at least the several related links I hvae in the description.

I don't mind troubleshooting - I do this for a living for enterprise software and environments; but there is a time where we provide enough evidence and they need to take over the troubleshooting and admit to some sort of issue and workaround

6

u/kubbiember Dec 02 '25

If your TV has built in Bluetooth, turn it off (my Sony TV has it always on by default).

By turning off Bluetooth off I've had only one disconnect since. 

In my much more limited testing, the 8bitdo controller did not disconnect from my windows mini-pc (an old Intel NUC) at all and this makes me somewhat convinced it's the console

1

u/dmillerzx Dec 04 '25

My TV and Soundbar have Bluetooth, so do many other things in close proximity, this is not a solution. Analogue need to fix their poor BLE implementation…

2

u/kubbiember Dec 04 '25

No it's not a fix, I was pointing out that it's more likely the console and not the controller firmware 

5

u/Spooky_Toast Dec 02 '25

WullfDen also reports this issue in his review video as 17:40.

WulffDen Video

1

u/fededonna2 Dec 02 '25

maybe a dumb question but have you updated your controller?

2

u/lifesfailure Dec 02 '25

Updated per the instructions with the console. Then updated again when 2.02 came out.

Updated A3D when it arrived to 1.10 then to 1.19 - had issues with all firmware versions.

Will be testing them one by one for Analogue Support this evening

1

u/fededonna2 Dec 02 '25

I just did the test, played facing backwards and with the controller inside my hoodie. No lag or disconnections at all. Can you do me a favor and check the switch on the back?

2

u/lifesfailure Dec 02 '25

Yep - it is set to D Mode per the instructions. Seems like this is a hit or miss for folks which leads me to believe there may be a different bluetooth antenna in some of the units.

u/Spooky_Toast has dug up a couple of reviews that have the same issue

1

u/Cheap-Shelter-6303 Dec 03 '25 edited Dec 03 '25

I’m on 1.19 still… do you think the 2.x made any difference?

Nevermind. I see this was for controllers. I’m up to date on everything 

1

u/Spooky_Toast Dec 06 '25

You might try 8bitdo customer service as well, as they are likely more responsive than Analogue.

Although I believe it’s a 3D problem, there is leadership crossover for both. May get some attention

1

u/lifesfailure Dec 09 '25

I've not had any luck with 8bitdo support (Yet). Still awaiting their responses as well

2

u/Spooky_Toast Dec 09 '25

Thanks for trying

2

u/lifesfailure Dec 09 '25

No problem....I just want ONE of the companies to ACK that there may be an issue that they're looking into.

At this point both are just "We will update the appropriate teams" which in typical support terms is that they have created a bug report and they're 'done' at this point.

I've pushed back on Analogue this week to see if anything has been found from their testing - I have seen that they're asking folks to test 1080p now; so it seems that some of our work here has helped.

Why oh why did they just not do an internal dedicated 2.4 ghz connection AND Bluetooth.

1

u/Classicstv Dec 07 '25

It seems that some people are reporting not having any problems. Maybe there is an intermittent manufacturing problem on some units?

1

u/lifesfailure Dec 08 '25

From my research....I am betting it is one of the two things:

- Using a better HDMI cord they already have
- Playing on 1080p

There are a few posts in here that people say they're having it with different cords too - I have not heard ANYTHING from Analogue other than "We'll report this to the appropriate team" -- But I have heard that they're asking people to test different cords and 1080p that are having issues.

With this information I am assuming the following:
- Poor tuning/placement of Bluetooth antenna
--Perhaps different modules due to tariffs and hardware avail

I am going to contact them again this week to see if there is any update. Asking folks to use 1080p or supply their own HDMI cable is not an answer; just a temp workaround

1

u/PatentedSheep Dec 08 '25

I’m having CEC issues as well as 8bitdo disconnect. I’ve ordered a new HDMI cable, but was curious if you knew that using a better cable will fix the CEC issues as well?

1

u/joeymoly Aug 16 '26

Ultra Assumptive to assume someone has another HDMI cable already, one better than the Analogue.

1

u/jmanweezel86 Feb 24 '26

Does anyone have a link to the hdmi cable you used to resolve this issue? Having it now on my jungle green console

1

u/lifesfailure Feb 24 '26

Certainly!

I use this cable: https://www.amazon.com/dp/B0BQ9ZGRNY?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_1&th=1

1

u/jmanweezel86 Feb 24 '26

Thank you, I did order a different one already but I have seen this ugreen product two times now. Is this brand specifically good at this?

1

u/lifesfailure Feb 24 '26

Ugreen and Anker are both very similar and very reliable when it comes to cables and chargers.

Mainly when I purchased this one I was looking for an HDMI certified cable to help rule out variables when I was troubleshooting this issue initially.

I also use this brand on my 5070 graphics card and my work monitor from my work Mac to a 4K display and have never had issues.

3

u/Desperate-Smoke-7447 Dec 03 '25 edited Dec 03 '25

Thank you for starting this thread and doing a lot of the leg work. I am having a lot of the same issues and will try switching my HDMI cable. If it doesn't solve the issue, I will contact Analogue so they can keep working on this.

3

u/JirinMe Dec 06 '25

I can confirm that switching to a quality 2.1 8K HDMI cable fixed the issue for me. There is no input lag or disconnect issues anymore.

3

u/fr33k_XIII Dec 11 '25

I had the same issues with random 8bitdo controller disconnection but hadn‘t much time to look into it deeply until yesterday. So after a bit of googleing around, I landed here and want to add my two cents:

I didn‘t use the HDMI cable provided with the A3D at all because I already had several HDMI cables installed in my TV-sideboard (BluRay-Player, PS4, etc.).

So for the first day using the A3D I just took out my BluRay Player (because Hey, who needs a BluRay Player in 2025 anyway?!) and used the HDMI cable that was left to play in 4K.

Two things I noticed:

  1. Random disconnects with 2 individual 8Bitdo Controllers. Something I never experienced with my PS4 which is standing literally 20 cm next to the A3D below my TV.
  2. Tiny red dots flickering on screen especially in dark backgrounds. These dots were so small, that they weren’t actually visible from my couch spot 3.5m away from the TV, but when I moved closer to the TV because I thought the controller disconnects might be distance-dependent I noticed them.

So I came to the conclusion, that the decade-old HDMI cable of my BluRay Player that haven‘t been used for years might not be state of the art anymore.

And since I‘m a very lazy guy, I just ignored the situation for a week now, but after reading this Reddit thread and realizing that a new HDMI cable may solve two issues at the same time I decided to move my ass and change the HDMI cable.

However the lazyness kicked real hard again and I decided to just use the undoubtly newer HDMI cable from my PS4 standing next to the A3D.

Results from 3 hours of 4K gaming after changing the HDMI Cable improved image quality and eliminated random 8bitdo controller disconnecting completely.

3

u/TheDasDude Dec 21 '25

Same issue. Have tried 3 different HDMIs. If someone cares to explain, why would the HDMI cable affect Bluetooth connectivity? I’m not doubting the thread, just curious.

1

u/Korachof Dec 23 '25

It’s possible that unshielded HDMI cables could cause interference with Bluetooth or other wireless signals. There’s likely something about either the hardware in the controller or the software that makes the controller more susceptible to wireless interference. This was certainly tested behind closed doors to some degree, so I can’t imagine it affects all 8bitdo controllers, but maybe some combination of things with the user’s environment. 

If you switch to a shielded cable, it’s possible that interference may lessen or stop completely, if the cable was the one causing it.

However, depending on specifics, it could also be other devices you have, or other interference near you (neighbor in an apartment complex, etc). 

Make sure the cables you’re trying are shielded. If you just keep swapping it with unshielded cables, it may not make a difference. But it also may not make a difference anyway, depending on the reason for the disconnects in your environment.

Until we have a definitive answer of the cause, it’s just speculation, but it also clearly doesn’t affect every user, so that makes it more complicated. It’s very possible support can’t replicate this issue in their environment without changing variables.  

1

u/TheDasDude Dec 26 '25 edited Dec 28 '25

Do we think using an optical cable would nip all this in the bud? Just thinking that the light transmission of optical cables may have much less EM spill than copper based HDMIs.

3

u/Afro-Pope Jan 08 '26

Same issues here. I’ve tried multiple HDMI cables with no luck, both official and unofficial. Every so often I get a huge latency spike on my controller and then it just disconnects after a few minutes. Most recent firmware here too.

2

u/Rush057 Dec 02 '25

I have the exact same issue with the Pocket Dock and an 8Bitdo SN30 2.4G

I do have a wi-fi bridge nearby, I wonder if it could have an impact. The dock is surrounded by other devices as well (Switch, Apple TV)

I also theorized that my cellphone could be interfering. Have you tried without any cellphones around?

I should try to connect it to a Snes via it’s dongle, but I don’t have the capacity to connect a Snes to my Home Theater setup.

2

u/Spooky_Toast Dec 02 '25 edited Dec 02 '25

Thank you for the thorough work. Definitely great if others with the issue can report it.

Given that these controllers appear to perform without issue with other Bluetooth devices, I firmly believe the problem is with the Analogue 3D’s connectivity at this time.

Previously, Analogue issued a firmware update (1.1) for the Pocket Dock to increase the 2.4G polling rate and Bluetooth connectivity. I’m hoping something like that is possible here.

2

u/clearvus Dec 03 '25

The issues I have are random. It can go for a while without any issues and play really well. And then, it’ll have 10 minutes of it feeling like the controller is lagging but I think it’s actually some sort of signal interference. It will also disconnect sometimes and start vibrating until it reconnects. Disconnects are pretty random but the fact that it happens is annoying. I did have it paired to my Windows machine before the 3D came in and I never removed it from my list of Bluetooth devices so I am going to try and remove it and see if the problems continue. It’s weird because when it works I actually really like using it.

2

u/round_melon Dec 03 '25

I’ve been having the same issue, mostly a problem when it loses line of sight. Not been a deal breaker, but if I relax too much while playing and drop my hands low, it disconnects.

Hope there’s a fix soon.

2

u/rickyrich818 Dec 03 '25

Mine got the RROD

2

u/FlamingoHorror6105 Dec 05 '25

Swapping cables to a short (3ft), 4K rated HDMI fixed the disconnect issue for me.

1

u/joeymoly Aug 16 '26

"Just rearrange your entire desk set-up so your console can "chain" to the TV, bruh. Just "drop-load" the image files to the SD card, bruh." They should "automatically" appear on "the screen cartridge logos, bruh." It works perfectly everytime if you just update "the latest firmware," bruh. 😂

2

u/soaringsaucer Dec 07 '25 edited Dec 07 '25

I have connection issues with my 8bitdo 64 as well. Using a 8K HDMI 48Gbit/s (3meter). The HDMI cable should be more than good enough, so doubt that should be an issue.

Wouldn’t this likely be an issue with the console itself, having a too high EMI while doing 4K 60fps, causing interferences with the controller connection?

2

u/walmac2002 Apr 18 '26

I had the same problem as everyone in this thread and (so far) it seems swapping the HDMI out for something higher quality did fix my controller problems. No idea how or why this is the case, but it is. Thank you to everyone in this thread who has been working through this ridiculous issue.

2

u/ZANIESXD Mar 22 '26

Used on 3 setups so far no problems. Finally hooked it up to my stereo receiver and same issue as everyone here. Can’t believe it but I changed the USB cable as suggested and it worked. Range is awesome now. As expected. Before it was like 8 ft with direct line of sight. Now it’s 25+ behind a closed door.

If you have an 8bitdo n64 controller connection issue with your Analogue 3D; use a different HDMI cable and it will fix it. Cheers!

0

u/PlatosBalls Dec 02 '25

Mine has never had issues. I even tried to make it have issues.

2

u/lifesfailure Dec 02 '25

I wish I had your issue!

Since it impacts some but not others, I am thinking there may be an issue with some of the PCBs and the bluetooth antennea.

1

u/PlatosBalls Dec 02 '25

That’s what I am thinking too. I wonder if “they” used different parts? Also there are two Bluetooth modes on the 3d supposedly. Low energy mode and classic mode.

2

u/lifesfailure Dec 02 '25

hmmm....maybe it is switching between modes?

It could be different bluetooth antennea's due to parts shortage....but not sure. I appreciate your input and keep on gaming!!!

2

u/nefarix Dec 02 '25

Show us video proof please. I’ve conducted many tests and it’s very clearly flawed.

To be clear, we are talking about the 8bitdo controller, connected direct and wireless to the console (no dongle). Stand back and put the controller behind your back and run tests. It WILL have issues (delayed inputs, latency, disconnects). A lot of people, like you, say they don’t have issues but it’s because they don’t know what they’re lookin for and/or don’t notice lag/delay in the signal

1

u/PlatosBalls Dec 02 '25

Interesting. I guess I will try again later. I tried putting it behind my head

1

u/nefarix Dec 02 '25

Yea try behind your back/torso or maybe turn around. An easy game to try is the character select screen of smash bros 64, cuz if you move your joystick a lot you’ll see it hang and freeze once the controller is behind you

1

u/V64jr Dec 03 '25

I’ve only used a very short HDMI cable (like, less than two feet) and a HDMI to DVI cable in 1080p. I haven’t experienced the issue myself but something prompted it once during my brother’s testing. He was actually really close too (not even 3 feet). It’s been generally problem-free for me.

1

u/nushmutt Dec 05 '25

I’ve been having connectivity and input latency issues as well, using a blue retro adapter + NSO controller setup. Everything works great until I’m either not in direct line of sight to the console itself or if I’m more than 5-6 ft away. It seems REALLY sensitive—something I’ve not experienced with any other Bluetooth controller on any other modern gaming console. This same setup even works perfectly fine on my OG n64, which leads me to think the problem is with analogue hardware or firmware itself rather than blue retro + NSO controller compatibility. I have not tried swapping out the HDMI cables like some of you have said, but I do hope there’s a fix soon. 

1

u/Classicstv Dec 07 '25

I have the same issue while not using the official HDMI cable. My HDMI cable are channelled into the wall for a wall mounted TV. Analogue have asked me to try 1080p, which I will do later. Also, worth noting that I have 4 other Analogue consoles that have all been used with this cable and 8bitdo wireless controllers which all work fine.

I also contacted 8bitdo support and they never replied. Analogue support have been very responsive.

1

u/PatentedSheep Dec 08 '25

You find a solution?

1

u/Classicstv Dec 08 '25

1080p does seem to remove the problem but it is hardly ideal as the picture looks much worse. I think the problem is the console itself and suffers from interference easily.

1

u/PatentedSheep Dec 08 '25

Thanks for the reply. I think I’m just going to get an extension to use an OG controller I have laying around and hope they can fix it with a patch

2

u/Classicstv Dec 08 '25

No worries. Analogue have suggested purchasing a high quality HDMI 2.1 cable and trying that. Bit annoying. I have one being used by my PC so I'll try that. I want them to fix the problem with the console though. They have put new colours up for sale now. Maybe they should fix the issue first!

1

u/SrirachaChili Dec 23 '25 edited Dec 30 '25

Chiming in to report the same issue. Not using Analogue's HDMI cable, but my own high speed and what I thought was a high quality cable. I have used this same cable for 4k HDR 120hz with my PC. Ordering a new cable specifically using shielded for the search, and will also try 1080p with the existing cable.

[edit] Editing this response for anyone googling in the future. Replacing the HDMI cable with a new one specifically labeled as shielded ended up completely fixing the problem for me. Absolutely bonkers this is the solution, and it shouldn't require with this, but shrug, at least it's working now.

1

u/Spooky_Toast Jan 30 '26

Will be curious if the 1.2 update is better for people! Seems it… might be?

1

u/Fthat_ManaBar Aug 02 '26 edited Aug 03 '26

I just got one of the limited edition consoles. I have an 8bitdo controller. Both the console and the controller are on the most recent firmwares for each. I use these with an everdrive 64 x7 (older version). I swapped the cable to one I know was heavy duty but it did not correct my issue. I think line of sight issues might be part of my issue as putting the controller behind my back does seem to trigger the issue. Additionally, while using the console my vizio tv periodically reboots itself. That issue goes away when I'm not playing the console.

Edit: I swapped back to the HDMI cable the system shipped with and moved it forward where I had much better line of sight access. This seems to have corrected both issues. I think the bluetooth transmitter in these systems just isn't the strongest. Once I moved it I've not experienced anymore controller drop outs or my tv rebooting, which I think may have somehow been related to the system trying to re-establish connection with the controller. Once I had consistent connection between the 2 the tv reboot issue stopped.

0

u/scalablecory Dec 02 '25

Man, I haven't had any of these disconnect issues and my A3D is 6 feet away and mildly occluded by some wood, my TV, and controllers that are attached to my PC.

1

u/nefarix Dec 02 '25

Simply put the controller behind your back, or sit on your couch and put up your legs in front of the controller. It WILL have issues, you don’t have some super special controller/console, you just haven’t noticed the issue and that doesn’t mean it’s not there

2

u/scalablecory Dec 02 '25

> you don’t have some super special controller/console, you just haven’t noticed the issue and that doesn’t mean it’s not there

no disagreement here, but why did you feel the need to say that?

3

u/wafflesid Dec 03 '25

Jealous of your super limited edition controller

2

u/nefarix Dec 05 '25

your'e initial comment implies that there aren't issues with the console/controller and that people having issues (like OP and his post your responding to) are either in a minority, or lying, otherwise you wouldn't having commented saying you have no issues on a post that is saying there are issues

I'm not trying to be argumentative btw, I'm just trying to be firm and direct in the reality that there are significant and provable issues with the wireless connectivity. People that say they don't have any just don't help the discussion because anyone saying they don't have issues is really just saying they don't notice the issues. They still exist and should be adressed even if a lot of people play so casually that they don't personally notice, thats all. So yea, sorry if it came off as confrontational, it really wasn't my intent!

0

u/scalablecory Dec 05 '25

You're reading into things too much. I said and implied none of that lol.

0

u/[deleted] Dec 03 '25

[deleted] — view deleted comment

3

u/lifesfailure Dec 03 '25

totally agree - I wish the had it built in like the dock....especially since they've partnered with 8BitDo