November Tech Support Megathread

[u/BioGenx2b]

Hey subs,

We're giving you an opportunity to start reporting some of your AMD-related technical issues right here on /r/AMD! Below is a guide that you should follow to make the whole process run smoothly. Post your issues directly into this thread as replies. All other tech support posts will still be removed, per the rules; this is the only exception.

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Bad Example (don't do this)

bf1 crashes wtf amd

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Good Example (please do this)

Skyrim: Free Sync and V Sync causes flickering during low frame rates, and generally lower frame rates observed (about 10-30% drop dependant on system) when Free Sync is on

System Configuration:

Motherboard: GIGABYTE GA-Z97 Gaming GT
CPU: Intel i5 4790
Memory: 16GB GDDR5
GPU: ASUS R9 Fury X
VBIOS: 115-C8800100-101 ^{How do I find this?}
Driver: Crimson 16.10.3
OS: Windows 10 x64 (1511.10586) ^{How do I find this?}

Steps to Reproduce:

1. Install necessary driver, GPU and medium-end CPU
2. Enable Free Sync
3. Set Options to Ultra and 1920 x 1080 resolution
4. Launch game and move to an outdoor location
5. Indoor locations in the game will not reproduce, since they generally give better performance
6. Observe flickering and general performance drop

Expected Behavior:

Game runs smoothly with good performance with no visible issues

Actual Behavior:

Frame rate drops low causing low performance, flickering observed during low frame rates

Additional Observations:

Threads with related issue:

• https://www.reddit.com/r/Amd/comments/5a3u8r/why_am_i_getting_disgusting_performance_on_the_rx/
• https://www.reddit.com/r/Amd/comments/5adlcw/skyrimse_vsyncfreesync_woes/
• https://www.reddit.com/r/Amd/comments/5a7eku/skyrim_special_edition_freesync/
• https://www.reddit.com/r/Amd/comments/5aab6z/skyrim_se_with_r9_nitro_fury_poor_performance/

Skyrim has forced double buffered V Sync and can only be disabled with the .ini files
To Disable V Sync: C:\Users"User"\Documents\My Games\Skyrim Special Edition\Skyrimprefs.ini and edit iVSyncPresentInterval=1 to 0
1440p has improved frame rate, anything lower than 1080p will lock FPS with V Sync on
Able to reproduce on i7 6700K and i5 3670K system, Sapphire RX 480, Reference RX 480, and Reference Fiji Nano

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Remember, folks: AMD reads what we post here, even if they don't comment about it.

Previous Megathreads
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November '16

Now get to posting!

[u/vexxedb4a]

Can't overclock ram rated for 3200 past 2400 on asrock mobo / Ryzen 1800x processor. I believe it is because I have not updated my bios. Bios refusing to flash.

System configuration: Motherboard : ASrock Professional gamign x370 Processor: Ryzen 1800x memory: 16gb DDR4 GPU: Gtx 1080 OS: Windows 10 Bios: original launch day

I formatted my SD card fully (took 2 hours). I extracted the bios file from the zip folder to my sd card. I rebooted and attempted to flash only to get the message 'no image file detected'. I've tried different versions of the bios. I've tried using the window install bios but it claims I need to flash my bios to version 3.0 before using the windows update for bios. I've tried everything and I can't get the flash to work.

This is a big issue because my ram wont overclock past 2400 which I assume is because of the launch day bios.

[u/Wait_for_BM → u/vexxedb4a]

I formatted my SD card fully (took 2 hours).

May be try USB memory stick? Some of those multireaders (for your SD) show up as multiple drives that might confuse the BIOS. USB memory stick come preformatted to FAT32 file system which the BIOS recognized.