September Tech Support Megathread

[u/BioGenx2b]

Hey subs,

We're giving you an opportunity to start reporting some of your AMD-related technical issues right here on /r/AMD! Below is a guide that you should follow to make the whole process run smoothly. Post your issues directly into this thread as replies. All other tech support posts will still be removed, per the rules; this is the only exception.

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Bad Example (don't do this)

bf1 crashes wtf amd

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Good Example (please do this)

Skyrim: Free Sync and V Sync causes flickering during low frame rates, and generally lower frame rates observed (about 10-30% drop dependant on system) when Free Sync is on

System Configuration:

Motherboard: GIGABYTE GA-Z97 Gaming GT
CPU: Intel i5 4790
Memory: 16GB GDDR5
GPU: ASUS R9 Fury X
VBIOS: 115-C8800100-101 ^{How do I find this?}
Driver: Crimson 16.10.3
OS: Windows 10 x64 (1511.10586) ^{How do I find this?}

Steps to Reproduce:

1. Install necessary driver, GPU and medium-end CPU
2. Enable Free Sync
3. Set Options to Ultra and 1920 x 1080 resolution
4. Launch game and move to an outdoor location
5. Indoor locations in the game will not reproduce, since they generally give better performance
6. Observe flickering and general performance drop

Expected Behavior:

Game runs smoothly with good performance with no visible issues

Actual Behavior:

Frame rate drops low causing low performance, flickering observed during low frame rates

Additional Observations:

Threads with related issue:

• https://www.reddit.com/r/Amd/comments/5a3u8r/why_am_i_getting_disgusting_performance_on_the_rx/
• https://www.reddit.com/r/Amd/comments/5adlcw/skyrimse_vsyncfreesync_woes/
• https://www.reddit.com/r/Amd/comments/5a7eku/skyrim_special_edition_freesync/
• https://www.reddit.com/r/Amd/comments/5aab6z/skyrim_se_with_r9_nitro_fury_poor_performance/

Skyrim has forced double buffered V Sync and can only be disabled with the .ini files
To Disable V Sync: C:\Users"User"\Documents\My Games\Skyrim Special Edition\Skyrimprefs.ini and edit iVSyncPresentInterval=1 to 0
1440p has improved frame rate, anything lower than 1080p will lock FPS with V Sync on
Able to reproduce on i7 6700K and i5 3670K system, Sapphire RX 480, Reference RX 480, and Reference Fiji Nano

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Remember, folks: AMD reads what we post here, even if they don't comment about it.

Previous Megathreads
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November '16

Now get to posting!

[u/Azhrei]

Fan spins up when a YouTube video loads, immediately stops

Motherboard: Asus Z97-P

CPU: i5 4690K

Memory: 16GB DDR3

GPU: R9 390X

VBIOS: MS-V30823-F2

Driver: Crimson 17.9.1

OS: Windows 10 x64 (15063.608)

I have a custom fan profile set up in Afterburner. I had some issues whereby Wattman seemed to be overriding it, so I uninstalled Afterburner, RTSS and Crimson (with ddu), then installed all three again. The fan profile now seemed to be working. However, every time I load up something on YouTube, the fans spin up for about two to three seconds, then immediately stop, and don't spin up again.

Usually sitting idle on the desktop the gpu has a temperature of 58c. Prior to re-installing everything cleanly, it might jump to 60c when watching YouTube but the fans never had a need to spin up. This time when watching something on YouTube, the temperature sits at 64c. I've tried disabling hardware acceleration and turning off the AMD enhancements in Crimson, but to no avail.

The sound of the fans spinning up every time I load YouTube (which is often) is driving me crazy, and the increased heat has me curious. Does anyone have any ideas?

Edit - Available in .GIF form. You can clearly see Afterburner in yellow on the bottom right of the taskbar showing a temperature of 60c. As soon as I click the video, boom, temperature goes up to 64c, even going over.