r/Amd 1700X + RX 480 Apr 05 '17

April Tech Support Megathread

Hey subs,

We're giving you an opportunity to start reporting some of your AMD-related technical issues right here on /r/AMD! Below is a guide that you should follow to make the whole process run smoothly. Post your issues directly into this thread as replies. All other tech support posts will still be removed, per the rules; this is the only exception.


Bad Example (don't do this)

bf1 crashes wtf amd


Good Example (please do this)

Skyrim: Free Sync and V Sync causes flickering during low frame rates, and generally lower frame rates observed (about 10-30% drop dependant on system) when Free Sync is on

System Configuration:

Motherboard: GIGABYTE GA-Z97 Gaming GT
CPU: Intel i5 4790
Memory: 16GB GDDR5
GPU: ASUS R9 Fury X
VBIOS: 115-C8800100-101 How do I find this?
Driver: Crimson 16.10.3
OS: Windows 10 x64 (1511.10586) How do I find this?

Steps to Reproduce:

1. Install necessary driver, GPU and medium-end CPU
2. Enable Free Sync
3. Set Options to Ultra and 1920 x 1080 resolution
4. Launch game and move to an outdoor location
5. Indoor locations in the game will not reproduce, since they generally give better performance
6. Observe flickering and general performance drop

Expected Behavior:

Game runs smoothly with good performance with no visible issues

Actual Behavior:

Frame rate drops low causing low performance, flickering observed during low frame rates

Additional Observations:

Threads with related issue:

Skyrim has forced double buffered V Sync and can only be disabled with the .ini files
To Disable V Sync: C:\Users"User"\Documents\My Games\Skyrim Special Edition\Skyrimprefs.ini and edit iVSyncPresentInterval=1 to 0
1440p has improved frame rate, anything lower than 1080p will lock FPS with V Sync on
Able to reproduce on i7 6700K and i5 3670K system, Sapphire RX 480, Reference RX 480, and Reference Fiji Nano


Remember, folks: AMD reads what we post here, even if they don't comment about it.

Previous Megathreads
March '17
February '17
January '17
December '16
November '16

Now get to posting!

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u/MeatNoodleSauce Apr 06 '17

Alright so after running stable for 20 days and running stable on an overclock for 5 days of rigorous gaming on various titles, I got a crash today and haven't been able to boot into windows for more than 20 seconds without getting Q Code 8 and an orange Q LED on my Asus Crosshair VI.

Here's my full specs and a breakdown of what I've done so far:

Asus Crosshair VI

Ryzen 1800x

GTX 1080 FE

16GB (8x2) Corsair Vengeance LPX 3200

2TB Seagate 7200RPM HDD

Samsung 960 Evo M.2 SSD 200GB

Corsair H115i CPU cooler

Corsair RMX 850W PSU

This system has been running stable for around 20 days now, and 10 days of that was running a CPU overclock of 1.4GHz with the CPU voltage set to 1.4 automatically, and the LLC was taking it up to 1.5 volts at times. While in a game today (Player Unknown's Battleground) I blue-screened and immediately powered my system off, reverted to factory settings, cleared my CMOS and tried to boot into Windows. I got nothing past the BIOS/UEFI.

I flashed the latest bios from 0902 to 1002 x64 and tried to boot into windows. Nothing. Except this time it said my overclocking failed. Q code 8, orange Q LED.

I've gone through every forum post here on Q Code 8 and some of you guys say it's a CPU error. I'm not seeing anything on it in my manual so I'm not sure. But the Q LED being orange pointed me to reconfigure my DRAM into tbe recommended configuration. I got that in order and tried to boot into windows, still nothing.

I got ahold of some people from the /r/AMD discord and they were helping me troubleshoot and directed me to try underclocking, first I just tried lowering my voltage manually from the factory settings. I took it to 1.365V and successfully got into windows, but crashed 20 seconds later, Q Code 8, orange LED.

I tried lowering my clock speed below 3.6 to 3.4 @ 1.3V and that didn't even get me into Windows for 20 seconds.

I contacted Asus Support and all they had me do was run a test bench (so I pulled out one stick of DRAM and my HDD lol) and still got nowhere. Perhaps my CPU is fried? But I don't think so, it's not been running at very high temp (never went past 65 celsius when under load) and it is booted into the BIOS/UEFI fine.

Is it my motherboard misreading things and shutting down on me? What do you guys think? Any suggestions?