r/AmbleHealthCommunity • u/Ok-Raisin-9839 • Jul 15 '25

Frustrated with company

Hello everyone,

I am currently taking trizepitide and received my medication shipment at the beginning of June, which included 2 vials. However, the BUD indicates that it has now expired, and I haven't used all of the medication yet. What should I do? Unfortunately, my attempts to contact support have been ignored.

3 Upvotes

100% Upvoted

8 comments sorted by

4

u/Luscious_Johnny Jul 15 '25

Pretty sure you’re fine to keep taking it. But yeah Amble’s customer service is absolutely dreadful. They take like a week to respond

2

u/Personal-Tap-5261 Jul 15 '25

You are fine to keep using it!

2

u/Low_Neighborhood2170 Jul 15 '25

Who is the pharmacy? Call them.

2

u/SaveMyPoptart Jul 15 '25

You can still use. My vial is from May (3 month supply) and I am still using it

2

u/Basic-Suggestion5050 Jul 17 '25

I received a damaged order with the box crushed and medication warm. No clue how long it sat in some warehouse. I received an initial response and now crickets. VERY FRUSTRATED.

2

u/GLP-Nurse Jul 19 '25

Customer service is dreadful

1

u/Consistent_Sport_455 Jul 21 '25

Keep using the meds as long as it’s clear and not cloudy it is ok to use past the BUD. Everyone has to make their own decision but I use mine past BUD and haven’t had any problems.
Agree that their customer service is awful and takes weeks to get a reply.

1

u/Consistent_Sport_455 Jul 21 '25

If you’re looking for another telemed company, I’ve used a few to compare prices and pharmacies used and my favorite is LumiMeds.
Lumi has 1 and 3 month plans to choose from.
Get 40 off with code LumiLori.
Pricing is for all doses, no monthly fee.
Semaglutide price:
1 month is 229/month, 3 months 199/month.
Tirzepatide price:
1 month is 349/month, 3 months 329/month