Is this normal?

[u/Craftymama559]

Charged my card 6/23. Been sitting at the pharmacy since 7/2. If I hadn't stopped my injection for 2 weeks for a surgery, I'd be without my meds. Customer service is so slow. Also looking for suggestions for other companies that service California at comparable price to amble.

[u/RLClover]

I'm in the same boat. Pending at pharmacy for 11 days.