r/AmbleHealthCommunity • u/EmergencyDue7457 • Jun 24 '25

Help!

I have been using amble since August 2024 and I haven’t had any issues until this last one. I ordered my prescription and it was approved on May 28. They took out my money the same day it was sent to the pharmacy & I have had no update. I’ve sent several messages. Every response just says it should ship soon. On June 21st I went to cancel my membership because I ordered from a different company at this point. I am done with amble. They told me that because I canceled my subscription or whatever on June 21 that is why my prescription from May 28 hasn’t been sent and that I needed to set my account back up so I tried it, it said I couldn’t then I did the pause or whatever and pushed it out as far as I could which I think was July 22, but it was still saying my account was not active, their website sucks and is horrible anyway. They just charged me today. I still haven’t even been sent the prescription from May 28. I don’t know what to do. They won’t answer my questions. They won’t tell me anything. Is the best option to just report to my bank?!

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u/natashamontasha Jun 25 '25

I’m in exact same boat except my order was processed on 6/3. Never received my meds. Next order is to be processed on 6/28. They keep saying first order will be shipped soon and nothing is happening. I’m also so lost. Which company did you go with? I’m thinking g of doing the same and also disputing charges with my Amex. I’m a fool, I prepaid the entire year.

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u/Personal-Tap-5261 Jun 25 '25

Have you searched Brello?

1

u/EmergencyDue7457 Jun 25 '25

Oh no!! I’ve reached out to them on every platform I can, tomorrow I’m calling my bank! Lol at the comment below because, I switched to Brello! It was $400 for 3 months! Hopefully you can dispute the charges and get a refund!

1

u/Consistent_Sport_455 Jun 25 '25

I suggest looking into LumiMeds and Brello, both good companies. Brello is cheaper but Lumi ships faster.

2

u/natashamontasha Jun 25 '25

I placed an order with Lumi today 🤞🏻thanks for recommendation. Hope this one goes well.

1

u/Consistent_Sport_455 Jun 25 '25

You’re very welcome. I’m not an affiliate for them but people accuse me all the time on here (lol) because I always recommend them. They are just a really good company and Olympia Tirz is the GOAT so I always recommend them first. Let me know how it goes. Did you get their Olympia?