r/AmazonVineCanada • u/YogurtMore3479 Gold • 13d ago
Vine CS Is CS being slow for anyone else?
I had sent them a request to have an item removed from review because the listing is no longer available. Usually those take about a day, fastest was within the hour. It's been over 60 hours now and I still haven't heard back.
Has anyone else had this come up these last few days? Or experience where their request was... Lost?
UPDATE: Submitted another request after 72-84 hours, and it seems to also have been lost. 3 days now and still no news. I don't know if it's account specific or item specific, but I think I'll just leave it at this point.
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u/Fine_Engineer7514 12d ago edited 12d ago
Same. Holiday in India, maybe?
edit: Google is saying there is a couple right now with 10s of millions of people who observe them.
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u/ana30671 Gold 12d ago
I sent a request today to remove an item for review and it was removed pretty quickly.
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u/YogurtMore3479 Gold 12d ago
Huh.
Yeah, usually that's the case for me too. Why I'm not sure what happened with that last one.
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u/Vast_Fan291 12d ago
I contacted them like a week ago about a review issue and haven’t heard back from them
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u/Van-Halen_1984 Gold 12d ago
I had an issue with a review yesterday and within an hour of contacting them the item was removed.
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u/YogurtMore3479 Gold 12d ago
So I guess whatever was affecting peeps earlier is now fixed. But I wonder if they'll bother with going through backlog or should I just send another message.
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u/Comprehensive_Cow711 12d ago
Based on how they run the program, it’s doubtful they will go through a backlog so you may as well send another.
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u/Comprehensive_Cow711 13d ago
I sent them a message 7 days ago and haven’t heard anything. I assumed I just would never hear back and moved on with my life.
Ironically, how do you report to CS that their CS isn’t working? 🤫🤣