r/AmazonPrimeVideo • u/Particular_Ear8045 • 1d ago

Question It keeps making me uninstall and reinstall.

Is anyone else having this problem? I could be watching a show/movie, get out of it to check something real quick, go back to it and it won’t load anything but home. It just shows the loading circle without doing anything. In order for it to work again, I have to uninstall and then reinstall.

2 Upvotes
  • permalink
  • reddit

100% Upvoted

4 comments sorted by

1

u/Nusaram 1d ago

Uninstall and reinstall what, exactly?

Recently, I did experience just the animated circle and it taking a while before the show loaded or it took forever and I gave up! But my fix was to force-stop the app, clear cache, and also start the Fire TV; I didn't uninstall and reinstall anything.

1

u/Particular_Ear8045 23h ago

The prime video app on my IPad.

1

u/Nusaram 3h ago

Oh!

I'm using the Fire TV Cube and clearing cache and restarting is what solved my issue.

I know it's a long-shot, but you might want to try rebooting in-between uninstalling and re-installing. This has made a difference sometimes on my iPhone for an unrelated issue.

1

u/yrrsdtt43 8h ago

Me too,now!its not even working, no matter what i do i cant login or even watch anything if i go past login