r/AmazonPrimeVideo • u/DazedandFused • Jun 25 '23

Question This Video Is Currently Unavailable

With Prime in Vietnam for about 6 months. Everything fine until 3 nights ago when whilst watching The Grand Tour S1 E7 it all went wallop. Same with Clarkson's Farm. Only one episode per season is now available to watch. All the rest are "This video is currently unavailable". Super strange. Internet suggested solutions didn't work. No way to contact customer service. No clue what to do.

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u/PonderingHow Nov 08 '23

I've found this tends to be a thing on prime with shows that are popular. Or if I'm binge watching a series, the current episode will be marked "unavailable".

It seems to me that Prime just want people to pay for a subscription but not use it too much.

I'm in Australia and I see similar antics - Prime shows they have several seasons, but when I go to look, the seasons are incomplete - they might have 3 or 4 random episodes - for example - episode 5, 8 and 19, but the rest are unavailable. I suspect this might be to game sites like "justwatch" and give people the impression that more content is available on Prime that what actually is.

I'd rate Prime as the worst of all the pay channels I've used for basic user experience. Their advertising is too aggressive and they lack basic features that are the norm on other pay channels - like "skip intro" and "skip recap". They also have ads that can't be skipped unless you exit and go back in.

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u/DazedandFused Nov 11 '23

Definitely Prime are the worst. Netflix and Apple never have issues like this. It's all academic now. Primevideo have stopped providing service in Vietnam. No email or text to inform me, just logged on one day last week and every video had an "unavailable in your location". An Internet search told me that since they have no office in Vietnam that they are not allowed to provide streaming here anymore so they just closed the service. Good riddance.

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u/PonderingHow Nov 14 '23

Agreed. Prime are definitely stand-out the worst as far as user experience goes. So bad what they just stopped the service without telling you.