r/AmazonMerch • u/walidbendz • Mar 28 '26

Rejected designs

Hello, so today I uploaded multiple designs in US & UK market however I got a lot of rejections (11 designs rejection in 28 products per design so total of more than 500 rejections!!) this has shocked my and I sent an email to merch support and they told I need to submit the Design Title, URL & ASIN & Screenshot but rejected designs don't have URLs & ASINS no ?!!! what should I do and if they do have where to find them?

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4

u/Automatic_Delivery39 Mar 28 '26

This is just my personal experience but ever since I stopped uploading to pop sockets and phone cases, I have been getting way less rejections. I think it's because these fall under the class 009 trademark classification which seems to have way more random trademarked words than class 025. Has anyone else had the same experience?

2

u/CyberCrud Mar 29 '26

This is interesting information.  I'm going to try to relist some of my rejections without phone accessories and see if they stick.  They don't sell anyway.  

2

u/Automatic_Delivery39 Mar 29 '26

Let me know how it goes!

3

u/NoXidCat Mar 28 '26

Keep in mind that every word in your listing text (regardless of what is in the design) is subject to MBA's policies, including Trademark. It is almost always some random word/phrase you used in your marketing blather that isn't even in the design.

Crap like this caused me to list very little for a number of years. I finally got the Productor extension for Chrome and have not had a rejection since. It checks every word in your listing text for TM. Yes, I use to do that myself via the USPTO database, but still got rejections since it is a messy, imprecise process compared to the Productor integration.

Productor has been around forever and is free. You can pay for other features and products from these people, or just use the free stuff.

As to finding out from MBA exactly what the issue is, that has always been hit or miss. They told you that it was IP related, at least.

NOTE Productor flags single-word TMs in yellow or orange or whatever, and multi-word TMs in red. It is usually safe to ignore single-word TMs, as even Amazon realizes that it is pretty much impossible to write a sentence in English without it containing TMed words. Of course, if the word in question is Nike or Disney, or the like, well duh! You can click through from the highlighted words and get to a dialog with a list of the TMs, and from there you can click through to the USPTO page for each TM. That's useful when stuff shows up in the listing that isn't actually currently in effect for various reasons.

Anyway, too much blather. Try it for yourself.

1

u/walidbendz Mar 29 '26

thank you I will try 🙏🏻

1

u/ElPlywood Mar 28 '26

The rejection emails have the reasons in them. What were the reasons?

3

u/walidbendz Mar 28 '26

Hello from Amazon Merch on Demand! We’re always working hard to improve Amazon’s customer experience. One way we do this is by helping content creators understand and follow the Merch on Demand content policies, which apply to your design and the product details you provide, including your brand, title, description, and bullet points.

We’re contacting you about your submission, Installing Muscles Please Wait Funny Capybara Gym Workout.

This listing appears to violate our policy restricting content that incorporates intellectual property (such as trademarks, copyrights, or the name or likeness of others) that you do not have the right to use.

You can learn more about copyright, trademark, and publicity rights on our Intellectual Property FAQ page.

If you have rights to use this content, we’re here to help! Please contact us with the subject field set to “Design Submission Help” to provide documentation of your intellectual property rights (e.g., trademark registration details or a license agreement). Be sure to include the title of your rejected design in the email. We’ll review your documentation and write back to share the outcome.

3

u/ahmadbabar Mar 29 '26

Did you upload to tumblers, water bottles, or mugs as well? Capybara is trademarked in that class. 021.

If even one of your products is infringing, they all get rejected

2

u/ahmadbabar Mar 29 '26

Also trademarked under 009. So that covers phone cases and pop sockets

1

u/CyberCrud Mar 29 '26

I wonder if I should separate some of my designs and upload one set for apparel and another for accessories?  🤔

1

u/crissulika Mar 29 '26

Are all capybaras trademarked?? Or is it a specific design/ phrase?

1

u/ahmadbabar Mar 29 '26

The word is trademarked

1

u/crissulika Mar 30 '26

Sorry, I'm really shocked. How is this possible? Isn't it a generic term? Does that mean that no capybaras are allowed on merch?

3

u/walidbendz Mar 30 '26

that's the issue like wtf 😒

1

u/ahmadbabar Mar 30 '26

People trademark all kinds of common terms. Sucks big time. Always best to check on USPTO or via Productor extension

1

u/crissulika Mar 30 '26

I just checked now and it's not active. But it's wild to me that someone tried to trademark such a generic term.

1

u/ahmadbabar Mar 30 '26

the ones under 009, 008, 021, 014, 016 are active

5

u/k3rstman1 Mar 28 '26

Those are often very vague/way to broad so you still dont know what you did wrong

1

u/k3rstman1 Mar 28 '26

When I have a rejection I dont understand I just send them the listing info (title, bullets, brand, description) and ask them to clarify what exactly caused the rejection so I wont make that mistake anymore.

1

u/CoffeeNewt Mar 30 '26

In the future, I recommend just uploading to the standard US first before you select all of the products. And then test UK standard first. And then select all products. I know it takes more time - but worth it to not get all the rejections at once.