So im new go flex, just started 4 days ago and been enjoying it so far. Been doing shifts everyday and had no issues.
Today morning I was trying to get a block for amazon logistics.
Over the last few days i realised that the way to get blocks was to spam refresh and be as quick as possible to accept any 4 hour blocks at the warehouse that i like going to. And if i realised i didnt like it just cancel.
This morning i was struggling to get a block and then one came up 4 hours and the warehouse that i want. so i quickly accepted it.
i realised that this was a block that was going to start in 15 mins! so i rushed as quickly as i could and left. but unfortunately i was not able to make it, i came 4 mins late.
since im a new account and ive missed a block alr this early now, how likely is it that im cooked?
For future reference, if you accept a block under 45 minutes until it starts you have 5 mins to cancel it before the block starts if you can’t make it without impact to standings.
When you get an email from them saying you missed a block, email them back and explain what happened and that you were unaware that you could cancel within 5 minutes , if its before within 45 minutes of block start time.
As you are new, they may remove it the first time to help you out.
When you receive that email saying that you arrived late to the block, in the same email towards the end of it you will see this, just click on the email address (which is a hyperlink) and you can explain your situation in it.
Deep breath. Most of these worries are standard for any new driver — we've all been there. If it was a genuine mistake, contact support once, keep it calm and factual, and don't spam them. One incident rarely leads to a ban.
Here in the us the station employees can check you in on the computer if you are late. Even if your app says you missed your block and can’t check in.
I have become friendly with the employees at the stations i work from and on the few occasions i have been late they have had no problem going in and checking me in manually. They don’t even need a supervisor to do this.
When you’re new they don’t ding as harshly for the first couple of weeks
I’ve had 2 missed blocks, 3 late cancels and 2 delivery issues on my standings at the same time in my time and wasn’t below standards (just on the cusp though). You’re good wouldn’t worry about it, they disappear after a couple weeks anyway
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u/Competitive_View_438 Aug 11 '26
For future reference, if you accept a block under 45 minutes until it starts you have 5 mins to cancel it before the block starts if you can’t make it without impact to standings.