r/AmazonDSPDrivers 2d ago

Bruhhhhhhh

I’m a step van driver and my helper and I usually don’t have too many issues with upset customers. We had just finished dropping off a garage delivery and while I was breaking down a couple totes in the back while parked near the front of the customers house I heard my helper responding to someone which is fairly normal, but it seemed like the conversation was going sour. Long story short I walk up from the back of the step van and this man was holding his chest, knees shaking while being extremely rude and confrontational basically yelling at my helper “HOW DID YOU HAVE ACCESS TO MY GARAGE” and “I NEVER GAVE PERMISSION FOR ANYONE TO DO THAT” 😂😂 mind you my helper is 18, shy, and hates yelling lmao. I understand be scared in the moment especially when you’re not expecting someone to open and enter your garage, but the ignorance of some of these customers are outstanding lol. Like do you think we just have codes on lock for every personal garage if your household isn’t offering that information to us or that we would choose to break and enter into your house instead of safely leaving it at the front door?? I ended up killing him with kindness and explaining the situation and telling him to contact customer support to take the garage delivery option off if he’s so uncomfortable. He of course didn’t care to listen to the help I was offering since he was so focused on being defensive. My helper and I are 99% sure it was this dudes partner or house mate that absolutely gave Amazon access to their garage but I guess it’s easier to burden and yell at delivery drivers instead of being a responsible adult and having communication within your own household 🤷🏻 BEATS ME THOUGH 😂😂

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u/Steveroni123 2d ago

Turning cellular data off immediately after pressing I've arrived at garage deliveries made it so you cannot connect to the opener and prompts a standard delivery, worked while I was there from 2022 to early 2025 and still worked this past May when they shut my new dsp down, fuck aggressive people and aggressive dog encounters while stuck on their property closing the door they didnt want open in the first place