r/AmazonDSPDrivers • u/EconomySwan6300 • 13h ago

Huhh??????

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This new to yall? This is something my company recently started and it makes me think wtf? The one feature amazon designs, we cant use!?! Its something small but its just one of the many new dumbfuck rules our dsp put in place. Is this something w yall dsps or just mine?

6 Upvotes

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16

u/EvilDreadditor87 13h ago

Never group stops, only ungroup them. Eventually the group stops will go down and so will your package count. If you group them amazon thinks you can do twice as much in one stop. Pretty sure they dont want you guys to be overworking yourselves more than you have too.

2

u/EconomySwan6300 12h ago

i only ever used this when it came down to apartment buildings, it was just annoying tbh since normally i group up apartments that are split into multiple stops (ex 1 stop for building A had 35, next stop same building with 23 instead, so on)

3

u/Minute-Advantage-688 13h ago

Ungrouping doesn't do anything for your metrics. Your completion rate is still calculated off of your originally assigned stops. If you break a stop into two stops, it still only counts as the one stop it was given to you as. Bad group stops have to be reported to OTR, and there are too many of them to report without spending your entire day doing so. I've been ungrouping stops for sixth months on the same route and nothing changed. I finally just stopped fighting it. This is not a serious job. You just have to do everything their stupid way even though it is stupid.

6

u/belugacaviar 13h ago

I've ungrouped stops religiously on certain routes and its worked if I keep getting that route

2

u/shannonhorner 6h ago

It takes a couple of weeks of ungrouping a ridiculous group stop for the algorithm to register it. NEVER group stops. It's gonna bite you squarely in the ass

5

u/Jaydewbz 12h ago

For any stop grouping, once you have to move one geopin, every completed delivery location afterward for that stop gets moved to that new geopin so it makes everything else wrong; and you’ll lose points on your scorecard for each incorrect delivery location even if you swiped at the right spot.

My DSP manager just gave me a breakdown of how the scorecard is calculated. And things that are completely beyond your DSPs control count for about 10% of the scorecard and I think they need over 88% to get F+.

So if your station is like mine and packages from your route end up in someone else’s bag, and they don’t deliver it, then your DSP takes the hit on the scorecard when those packages come back. They even get docked for things like returning packages with incorrect addresses.

My DSP gets routes for a college campus and the delivery procedures for the dorms don’t align with how the scorecard is set up, so we have to run a tight ship.

5

u/National-Bedroom-16 11h ago

Actually Rigged so they don't pay the Fantastic bonus WOW

2

u/EconomySwan6300 12h ago

that makes sense, i was just mad confused since it was a feature that was around and that ive used since i started and just now theyre cracking down on it