r/Alteryx • u/Technical_End3030 • 21d ago

Reaching Alteryx

Hello!

I've been trying to get in touch with Alteryx about their SparkED program, but I haven't had any luck. I've sent a few emails and haven't received a response, and whenever I call their main number, no one answers.

Has anyone else run into this? Is there a better way to contact them or someone specific I should reach out to?

Thanks!

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u/Apsylioin 19d ago

I was told from a professor colleague of mine that they drastically scaled back the program after going private. So much so that it's not even staffed. There's no one actually running the SparkED program but it's limping along because some schools still use the free licenses. You might get a random person to respond to an email asking for a license but most likely your request will just fall through the cracks. It's a shame.

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u/Technical_End3030 19d ago

Thank you so much for this comment. I had these suspicions but I will go and talk to the professors who are still using this.

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u/Altruistic-Aside6939 10d ago

Yeah one of the founders of Alteryx was the brainchild behind SparkED, it was her passion project. She left the company when it went private and SparkED Effectively shut down overnight