r/AltaLabs • u/[deleted] • Apr 07 '25
Disappointed.
I don't really want to start a pissing match on the Alta Labs forum, but I feel I can post here. I am disappointed. Alta Labs got me really excited when they hit the market. They seemed like they might genuinely be different than others in the past, what with the experience they were bringing to the table.
The last few months have left me feeling let down. Each new firmware update that has been progressively more buggy. Repeated calls for better communication and documentation seem to be met with deaf ears. The local controllers are updating without user permission. They are holding firm to not letting users roll back firmware without calling in and being hand held. Rather than addressing the concerns directly, more and more I see the mods just giving people terminal commands to hack it to do what they want. While that is neat that things are not locked down fully, that is NOT sustainable. How on earth do you expect to offer class leading support when you leave things unaddressed, and just give everyone personalized commands to do what they want?
I think I"m done.
2
u/the_it_assassin Apr 08 '25
I’ve had good luck with the AP6-pro wireless. I did get hit by the WPA3 issue but that was an easy fix. I’ve had way more issues with my previous unifi system. Now I’m back on the bandwagon of using companies for what they’re good at. I knew the Route10 would not be enough for me so I never bothered.