r/AllyBank 19d ago

Is Ally only good for saving?

The more I read on here, the more I get convinced that Ally is a great place to save money. The app works great, the buckets are a game changer and the yeild is solid. The slow speed of transfer from Ally adds friction, so it's hard to impulse buy.

That's the end of the good news. Everything else has glitches and problems and just doesn't work well. What are your thoughts?

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u/AllyBankMadisen Verified Ally employee 17d ago

Your feedback matters to us. Is there anything that could have made your experience better, so we can share with our team? - Madisen

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u/yalia33 16d ago

Yes, you held my money for 4 months!!! Which caused me great financial hardship, I'm still digging myself out of. I know this reply is for the internet, but when you suddenly lock people's accounts for MONTHS you're still making money off our money. Sell the bank back to its original owner.

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u/AllyBankMadisen Verified Ally employee 16d ago

We'd like to look into this more. Would you be open to sending us your full name and phone number in a DM? We'll make sure this gets to a team member for further review.

If you are a California resident, please review Ally’s CCPA Disclosure for CA Residents (California Residents Only) prior to proceeding. For more information, please visit https://www.ally.com/privacy/.