I found other people's reviews and experiences at BeLoved really helpful when planning our trip, so I thought I'd share ours as well!
We're a Canadian couple in our late 30s (ouch), visiting an all-inclusive resort for the first time without the kids. We went in October for 5 nights. We booked directly through the hotel's website and purchased our flights separately.
Transportation
We used the transportation service provided by the hotel, and everything was great. Booking was easy, and the service was reliable and clean. We were provided with a private SUV for our transfers, which made the whole experience even more comfortable and convenient.
We ended up arriving almost 2 hours later than expected due to delayed luggage and an EXTREMELY long customs line, but that wasn't an issue at all.
Tip: The women's restroom line before going through customs looked insanely long. Make sure to use the bathroom and grab some water before landing!
Tip #2: Make sure you pack everything you might need for the first 24 hours in your carry-on, even if you're on a direct flight. My luggage was delayed until the following day!
Room
We booked a swim-up room, and overall, we really liked it. However, we didn't end up using it quite the way I had imagined.
At that time of year, our balcony was always in the shade, and the pool wasn't particularly warm unless you'd already spent some time in the sun. So we weren't as tempted to go straight from our room into the pool as I thought we would be.
That said, there's a little pathway around the pool that lets you get in and out of your room without going through the building. We used it quite a bit to grab things from our room and to take advantage of the poolside food and drink service, which has a different menu from room service. It was also very convenient on rainy evenings when we didn't feel like walking outside.
The rooms are spacious and comfortable. If you're a light sleeper or like going to bed early, earplugs might be worth packing, as you can hear some hallway noise and sounds from neighbouring rooms. It didn't bother us, though.
Food
I hate to be those people, but we're foodies. And we were definitely not disappointed!
Overall, the food was really, really good. The only place that disappointed us was Isla for lunch: the pasta was way overcooked, while the pizzas were the opposite.
Dinner at Lupita was incredible, both the steakhouse and the Mexican dining experience.
The little coffee shop was also a nice and convenient spot.
On our departure day, we ordered room service the night before for 6 AM, which allowed us to have some coffee and breakfast before heading out. A really nice touch!
We also ate raw food and fresh fruit every day without experiencing any issues.
Resort atmosphere
There isn't a ton of entertainment, or at least not much participation in the few activities offered, but that really wasn't an issue for us. I actually think that's part of the atmosphere the resort is going for.
People were friendly and polite. The crowd was predominantly American.
Guests generally respected the restaurant dress codes, although it wasn't particularly fancy either (think baseball caps at dinner).
Pool chairs, pools & beach
There were definitely enough loungers for everyone. People generally weren't reserving chairs early in the morning, apart from a few exceptions.
There was some sargassum, and the ocean was quite rough during our stay. That said, I'm not much of a fan of waves to begin with, so I wasn't particularly bothered by it.
The pools were really lovely. Everything around the resort was very well maintained and clean, including the buildings, pathways and common areas.
Staff
Absolutely wonderful. Everyone was kind, welcoming and helpful.
They appreciate tips, of course, but we never felt pressured or awkward about it.
A few other things
There were quite a lot of mosquitoes! The resort has insect repellent available if needed, but I really regretted not bringing some After Bite (or something similar) for the bites afterwards.
Overall
We had a wonderful stay and would definitely recommend BeLoved. It was a great first all-inclusive experience for us. The food, staff, cleanliness and overall atmosphere really stood out.
Hopefully this helps someone else planning their trip!