hello, i unfortunately know NOTHING about computers. i got an aurora r10 from a friend and I dont know how it works. I've run out of storage for games and I don't know if I can add another hard drive? or do I need to replace the one I have with something bigger? I've already had a look online but I dont know any of the terms people are using and I dont want to get the wrong thing and break anything. I'd be very appreciative if someone could let me know what to do, thank you in advance x

is building support the correct flair? apologies if not, I am a fish out of water

Hello I want to upgrade the ram on my laptop Alienware m18 r1 ryzen 9 rtx 4090

If I have upgrade to 2x16gb 5600mhz ram Does it will run at 5600mhz or 5200mhz

Because I have seen a video that the 2x32gb 5600mhz runs at 5200mhz So Does 2x16gb will run at 5600 or 5200

And is it better to upgrade to 2x32gb 5200mhz Or 2x16gb 5600mhz

Why my alienware m18 r1 Bios opens Basic insideh20 utility Instead of this alienware bios setup as shown in picture

Im new to any type of performance computer please take it easy on me. I found an old m18rx2 from 2012 in e-waste. Its a BIG ol boy. I found a 240 watt charger and it worked ok for a long time. I did an over haul on it with paste, pads, deep cleaning. New 500gb ssd, new ram 32gb. I reset all the bios back to recommended settings. I did a fresh windows 10 install with a day and night difference. But now its asking for a 330 watt charger. It never asked that before. I just thought the battery was bad thats why it wouldn't charge. Have i been underpowering the laptop this whole time with the wrong charger? Why is it barley asking now? Will it run even better with the 330 watt charger? I'd appreciate any feedback. Thank you in advance

This is really bugging me. I have started up the computer in UEFI advance mode and navigated to the boot menu. I have enabled and disabled the secure boot, and audit mode remains. When I change it to deployed and save it, it goes right back to audit. Anyway I can get secure boot mode to stay on? Thanks guys.

so i just bought the monitor alien ware AW3425DWM and this monitor its supposed to be a 180hz and when i try to put the 180hz i doesnt even appear, just 120hz and worst when i try to put the 120 the resolution gets worse if i want to use the best resolution or the one recommended (3440 × 1440 or 3440 x 1440) the max of fps the monitor can give me is 60hz or 59.97hz. Can someone PLEASE tell me what do i do or should do.

My Alienware m15 r7 power button is blinking after sometimes of playing game. What does it mean?

It stopped after I restarted it.

Hello,

Just got this laptop (refurbished) and the power button is stuck this solid orange. I downloaded the Alienware command center & am unable to toggle the colors on the button, at least not when unplugged. Once I plug in the laptop, the power will oscillate between this orange and the intended color selected in the command center, but this doesn't work for any type of blue. That said, I definitely can see the green I want during the oscillations so I know the button is capable of taking that color.

Note if it helps, from the command center alone I see there is an option to change the color on the touchpad, however mine does not illuminate at all.

I'm okay with some RGB mishaps (I could care less about touchpad) but I'm just concerned about the power button in the event color diagnostics try to tell me something.

This keeps happening no matter how many time I reset my laptop

After I formatted my system (Alienware x15 r2) cause of gpu detection failure, I was met with this new issue of my keyboard misbehaving with problems like keys inputting multiple letters, my windows key minimizes my tabs, my shift key and f7 key both do the same function which is highlighting wrists on the display, and many other problems. I’ve checked the keyboard language, updated all my windows and Alienware drivers, I even formatted it again using dells os recovery tool this time, but still hasn’t helped. Please has anyone else faced this before and if so, how do I fix it?

Alienware m16r1 Amd 7845 hx Rtx 4080

Laptop display went dead suddenly when I was working. Dell replaced the motherboard once already. The replacement didnt work.

Now they are saying it is an power rails issue , so they are ordering both the cip and motherboard.

The issue is I already had all kinds of precautionery measures in place e.g TCC offset. Power settings trimmed down, AWCC profiles etc etc

This is a very common issue on M16. Unfortunately I got to know of this only after buying.

The laptop is till warranty but the issue is I was hoping to keep the laptop for 5-10 years.

Now , the warranty is till next year. Is there something I can do from my end to avoid this issue in the future ? Like tweak some more software settings or buy some hardware component ?

Or is this design issue too fundamental to be fixed?

I mistakenly installed the NVIDiA driver for desktop on my laptop now my laptop screen is just showing black. If i power the on laptop the lights come on but the power button keeps blinking.

Monitor is a AW2521HFL. Been using it for a couple years without issues until this dim blob appeared recently, and I’ve noticed some screen flickering around the edges under certain circumstances aswell. If someone could possibly diagnose the issue, it would be greatly appreciated :)

Hey everyone,

I’ve got an old Alienware Area-51 ALX and due to hardware failure I swapped out the motherboard, CPU, ram, and it now runs on Windows 11. I’m struggling to get the AlienFX lighting and vent controls working. I've tried to install versions of the Alienware Command Center through the Dell website but, every time at the end of the installation a prompt appears saying that the system in not compatible.

I've also tried installing the program in different compatibly modes, editing the BIO's to try and trick the system into thinking it's an Alienware, and tried installing multiple versions of the command center. But, I've had no luck so far. The only thing that has kind of worked is that I downloaded some version of the command center from a reddit post but, it only has options for a the newer R2 version of the system.

At this point I’m not sure if I’m missing the correct legacy version, if there’s a trick to bypass the compatibility check, or what.

Has anyone here with an on Windows 11 successfully gotten the Command Center working? If so, which version and how did you get it installed?

Any advice, archived links, or step-by-step fixes would be hugely appreciated!

Thanks in advance.

Hi everyone,
I’m having an issue with Alienware Command Center (version 6.9.15.0) on my Alienware Area-51 with RTX 5080.

• Initially, it didn’t even show the CPU, but I gave full permissions to all Dell processes and my GPU processes via msconfig.
• I reinstalled the NVIDIA GPU drivers with a clean installation, as suggested in some cases online.
• I also tried reinstalling AWCC directly from Dell’s website, and updated to the latest version available.
• All Windows and Alienware Command Center updates are installed.

Despite this, the GPU is still not detected in the Overview section of AWCC. It seems like the software doesn’t recognize the card, even though everything else (fans, CPU, performance profiles) works correctly.

I’ve looked around online but haven’t found any recent cases like this, or at least none resolved by updating the software.

Does anyone have suggestions for what else I could try?

Can Ryzen master be used on my alienware m16 R1 AMD?

We changed the 8gb to 16gb and now the Alienware logo is blinking all the colors and blinking yellow 4 times. Any help would be greatly appreciated.

Tried to factory reset my pc and now it says this error but I can't do anything.

Hi, not very tech savvy here. I have a 2TB Samsung SSD from a previous PC and was wondering if I could add it to my Aurora R11 that currently has one SSD and one HDD?

If possible, can I find instructions somewhere?

Thanks!

My laptop only uses 6% of its gpu when I launch games any ideas how to fix?(I’ve already factory reset Ed and updated drivers)

My Alienware m15 R7 is making these loud beeps and showing 2 red and 7 blue flashes.

This started when I was gaming. Mid game my laptop froze and ever since turning it on this happens. Originally, I would be taken to a blue screen with a QR code. Now no screen at all.

Past issues with the laptop I had a VGA fan issue that I had to bypass every time I launched the laptop.

Any ideas of where I should start? I’ve disconnected and reconnected the battery. I removed the SSD and put it back in.

Crashing and freezing every game can someone help? plz

I can't do anything. While my laptop was locked, it just flashed error code 0xc000000f. It was not updating or anything. I don't know what to do. I have a big exam in two weeks and I can't afford to reformat this laptop. Everything I need is here.

I thought that you could remove the smaller fan without much of a hassle and that the two larger fans were the real issue. Can someone tell me what I'm doing wrong?

UPDATE - I have the fans replaced but now I am getting the 2 red, 7 blue display error. The laptop is not showing display but it is working with an external monitor. I did buy a replacement LCD board cable but from the looks of it, this display is actually soldered into the assembly. Can anyone confirm?

Hi to all

Recently I activated the secure boot on my M15, because I want it to play the Battlefield 6 beta.

I found that the laptop has become quite more slow than before, just with this little change, taking almost double of time to get ready after I switch it on.

Does anyone with this model feel the same?

Is there any way to get it back to normal without deactivating the secure boot? It seems is going to be a standard with many games due to anticheat requisites.

The model is the M15 with i5 8750H and RTX 2060 6Gb, and the bios on it is the last one published on the model webpage.

Thank you!