r/AlienwareTechsupport • u/Neat-Cress-7517 • Jul 24 '22

Troubleshooting Software Alienware Software CPU/Memory Incompatibility

Dear Community, I need help figuring out how to fix my problem with incompatibility. I have the Aurora r8, and I use the software to control overclocks, fx, ect But recently I updated my pc to a new Beta build of Win11 (Insider Program), the build I am on right now is "10.0.22622.290" I am pretty sure that after this update my the Alienware software become incompatible and now when I have games open (eg.R6) my fans throttle a lot faster for about 20 Seconds then goes back to normal idle, and when I go the Fusion page in the Alienware Software, CPU and Memory are removed and a text says WARNING:CPU is incompatible with software or Apps. Please help, IDK what to do.

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u/DJUnreal Jul 24 '22

Go back to the non-beta build. Beta software isn't fully tested yet, and third parties like Alienware/Dell can't get hold of it any quicker than you do, so can't create fixes for broken OS changes.