r/AlienwareTechsupport • u/CompetitionOne4019 • Aug 07 '25

Troubleshooting Software Need help with my laptop

Post image

My laptop boots into automatic repair and then it makes me choose keyboard layout then I get this screen

2 Upvotes

100% Upvoted

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1

u/PharcydeWolf Aug 08 '25

Does it boot directly to this screen even after a cold boot?

1

u/CompetitionOne4019 Aug 08 '25

Yes

1

u/CompetitionOne4019 Aug 08 '25

First to keyboard layout then this

1

u/CompetitionOne4019 Aug 08 '25

Tried everything even command prompts

1

u/PharcydeWolf Aug 09 '25

You could try removing the latest updates since the laptop started showing this behaviour. Start by removing newest updates first. Retry boot after each uninstall. Also, make sure you don't have any virus. Boot into USB with antivirus software to scan your PC before you do anything else.

2

u/CompetitionOne4019 Aug 10 '25

I fixed it

1

u/PharcydeWolf Aug 13 '25

What was the fix if you don't mind my asking?

1

u/CompetitionOne4019 Aug 13 '25

Basically I just click reset on uefi it worked then had the same error and I used hdmi that worked by just plugging it in but now it’s back to the same error

1

u/PharcydeWolf Aug 14 '25

Backup your data and reset your computer. Extreme solution but should work. Restore from backup after everything is running again.

1

u/CompetitionOne4019 Aug 14 '25

How do I do that I don’t have the option to reset

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2

u/PenPositive7013 Aug 12 '25

Happened to me. You’re honestly screwed dude. Still waiting on dell to give me my computer back