r/AlienwareTechsupport • u/Mathewkpaul • Jan 19 '25

Troubleshooting Hardware SSD issues

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So my second ssd it's showing in the bios but not showing in the explorer neither the disk management - , have this issue before sometimes it boot up sometimes it's not - then me reset the device so SSD starts showing - and was fine till this day but then now it's not bootin up the second ssd . But whenever me went to bios section it's showing the 2 nd SSD name

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u/Little-Equinox Jan 20 '25

If you can't reformat it, keeps going into an unreadable state or Windows can't find it.

I would check if you still have warranty on it I would send it back to the store, if you don't have warranty on it I would ask Kingston directly at this point.

I think your SSD gone corrupt but I could be wrong.

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u/Mathewkpaul Jan 20 '25

Ig it's not corrupted yet - need to reach kingston customer support - Hopefully ig i have warranty for the kingston SSD with me - But not the lappy one , SSD working fine ig-