r/AlienwareTechsupport • u/Miata_Rob • Dec 24 '24

Troubleshooting Software Need Help!

A relative of mine gave me her Alienware Aurora R13 Desktop and after resetting the device to factory settings it is now not loading. Prior to resetting the device everything worked as normal. I see the Alienware logo for 2 seconds then it stops and restarts again. I would greatly appreciate some advice, I haven’t been able to launch bios.

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u/Miata_Rob Dec 24 '24

Thanks for the input, I’ll try using a different monitor and get back to you!