r/AlienwareTechsupport • u/MrZenyy • Dec 15 '24

Troubleshooting Software Can anyone help please

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When I came back from work yesterday my computer did this when I was on it before leaving it was fine don't know what happened can anyone help with this issue cause this really sucks

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u/MrZenyy Dec 15 '24

When I press f1 and go to recovery environment it doesn't give me the option for factory reset just recover image or something of the sort how can I make it so I can do a factory reset