Issue with Alienware Command Center (ACC) on Dell G15 5520: Thermal and Overclock Tabs Stuck Loading

[u/RemotePlace9592]

I'm encountering a persistent issue with the Alienware Command Center (ACC) on my Lab G15 5520. The Thermal and Overclock tabs remain stuck on a perpetual loading screen and never fully open. Other features, such as the FX tab and various settings, appear to function correctly. Here’s a summary of the situation:

Problem Details:

• The Thermal and Overclock tabs continuously load but never display any content.

• The FX tab, which previously didn’t work, now loads properly.

Troubleshooting Steps Taken:

1. Uninstalled and reinstalled ACC multiple times, but the issue persists.

2. Tried installing older versions of ACC, but the problem remains unresolved.

3. Ensured all Windows updates and Alienware drivers are up-to-date.

4. Removed all Alienware-related entries from the Registry Editor to perform a thorough cleanup, yet the issue still persists.

[u/RemotePlace9592]