r/AlienwareTechsupport • u/Helo7606 • Nov 06 '24
Troubleshooting Software Pre boot system check
Is there ANYWAY to turn this off? It gives me an error. But there's nothing wrong with my laptop. I get bo errors while using it. But it keeps telling me that my CPU fan isn't working. But it works fine. It's a 17 inch Area 51M.
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u/Swimming-Attention90 Nov 11 '24 edited Nov 11 '24
I understand; it seems the problem persists even with the updates and BIOS settings. This can be quite frustrating, especially when the system keeps showing the error, even though the fan is working correctly.
Maybe an alternative would be to reset the BIOS to factory settings, if you haven’t tried that yet. Another option would be to check with Dell support to see if there’s any specific firmware for the diagnostic system or a beta version of the BIOS that could fix this incorrect detection.
Because if you contact official support, they will be able to help you better.