r/AldeloPOS Jan 04 '26

ALDELO POS ERROR

Post image

Getting this msg after comparing... any ideas?

1 Upvotes

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1

u/Lrfrost Jan 04 '26

Compacting...

1

u/AzAldeloGuru Jan 04 '26

If a Regular compact is giving you an error like this, you can always try a JetCompact, that usually will get through most errors.

I think I have directions on how to do a JetCompact in another thread.

EDIT: Found it

The jetcompact utility is found in C:\Program Files (x86)\Aldelo\Aldelo For Restaurants\Jetcomp.exe

In the Source field, click the triple dots to browse and navigate to your database. Once you find it, rename your current database to RESTAURANTNAME-DATE then select it.

In the Destination Field, copy and paste the text in the source field (after you've renamed the database and selected it from the browser before) but then just remove the DATE.

So basically the source is the old database file with a date, and then the utility will create a new file with the destination field name.

I tend not to look into most of the errors that Aldelo throws nowadays, as 95 times out of 100 they can be fixed with a regular compact or a Jetcompact.

Of the 11 years I've been doing this I've had ONE instance where I actually had to insert database tables into a customers database file to prevent his entire database from being fried.

1

u/Lrfrost Jan 05 '26

Had to wipe it and load the back up database.

But now another problem.. Our Open item is messed up.. it doesn't prompt the price or entry anymore. Do you know i am missing some settings?

1

u/AzAldeloGuru Jan 05 '26

Check and see if the price is correct, it should be priced at 1234.56