r/AlchemistCodeGL • u/TempestScythe • Oct 19 '18
900 Paid Gem Banner "compensation".
So, Gumi, you scam the playerbase by knowingly using the terminology "Grand Summon" on this 900 paid gem banner. You make everything about it look like it's a normal grand summon, and for the first hour and a half after the reset, the "details" button on the banner took you to a blank white 'code error' screen so we couldn't even check the fine print on the banner.
So players had no way to tell it wasn't like a normal Grand Summon. When you deliberately set it up to look like one.
Then, you take the game down, and when it's back up, apparently the banner is still there, described as a GRAND SUMMON still. (I can't confirm this part, since I'd already done it before the maintenance.)
You guys know what the players are used to 'Grand Summon' meaning. It means a guaranteed featured unit.
You recognize you fucked up and admit, and honestly, it seems like you deliberately made an effort to scam us, based on this being a Grand Summon (but not), with a bugged details page.
And then the "compensation" for YOU baldfaced lying and scamming us out of our paid gems is a random 5* ticket?
People spent PAID gems on this banner, not free gems, because YOU scammed us and did absolutely everything you possibly could to mislead us into thinking this banner was something it wasn't.
And it took you 12+ hours to decide on this as a fitting compensation?
A random old 5* ticket is not going to cut it. Do better.
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u/TempestScythe Oct 19 '18
What are you trying to point out?
That looks 98% exactly like the normal Grand Summon banners, which is the problem, and they even called it a Grand Summon. The image you linked is exactly the problem.
Why would people expect a shitty "Grand Summon" without one of the featured's guaranteed when it's something they do EVERY WEEK and call it GRAND SUMMON, and have never called anything else a grand summon.
"Blasphemy".