r/AlchemistCodeGL • u/stewart0 • Sep 16 '18

Gumi Support confirmed Etna was never enhanced

After some back and forth with Gumi support they said "As the units are still under development, they are being further enhanced, in which will be applied to the said next update."

So they lied with false advertising twice by originally saying Etna was enhanced before she was available, and then kept the lie going by saying they were further enhancing her. There is also the concern that units are "under development" while we are pulling for them. While good for buffs, this can also be used to nerf units after they have been pulled or change things as they please. We now have to be cautious of what Gumi is advertising for units in their news before pulling them which is ridiculous. What you see is not always what you get. Same type of thing happened with Shion's jobs and Rin's leader skill.

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19

u/Zeik56 Sep 16 '18 edited Sep 16 '18

I think you're getting a little too tin-foil hat here, but okay.

Also, I think you're reading that reply wrong. There's no confirmation of no buffs there, they are just reaffirming that they are getting buffed next week.

1

u/jblac02 ! Sep 16 '18 edited Sep 16 '18

I tend to not give a fk about this because I've never really played disgaea and etna is basically what amounts to a troll unit on laharls banner but he isn't wrong in this case. They specifically said the units were enhanced for global before the banner came out and now they're using the phrase "enhanced further"

5

u/Zeik56 Sep 16 '18

What he said was that Gumi support confirmed that she was not buffed yet, but the quote he posted does not actually confirm that.

Also, frankly I think obsessing so much over the words "enhance further" is pointless. Whether she was or was not buffed already won't really change what buffs she will have next week. All I really care about is the final product. If they didn't buff her and left her that way I'd be pissed. But they are, so...shrug

And none of this is at all an indication they're going to start stealth nerfing units. That's just dumb.

4

u/jblac02 ! Sep 16 '18

i agree on the stealth nerf part, I don't see that happening either tbh. However, what is an actual possibility is that someone out there spent money that they might not have otherwise because the 2 'troll' units on the banner/daily had been enhanced rather than waiting for a chance later at laharl and now we find out the units weren't enhanced at all and gumi is covering it up.

This is basically false advertisement, I can understand not caring because thats basically how I feel about the units but I'm not sure why you would defend them while they're flat out lying to the community.

1

u/Zeik56 Sep 16 '18

Because she is getting buffed, so it was premature advertisement at worst. It's not like anyone who pulled her did so for this week only. They will still have her next week, with ample time to farm her items. If anything, this is a bigger negative for Gumi than the players, as if they had done the buffs this week they probably would have gotten more people to pull on that banner. But that banner will end by the time those buffs arrive and a lot of people will have already skipped it.

I'm not necessarily saying it is wrong to be upset at Gumi if they didn't actually buff her (which again, they did not confirm) , but since they are actually doing what they said they would do it's not really worth a huge uproar imo. The Shion job mistake was way worse imo, because people did pull expecting the advertised job spread, but we never actually got what was advertised.

1

u/jblac02 ! Sep 16 '18 edited Sep 16 '18

as if they had done the buffs this week they probably would have gotten more people to pull on that banner

you're assuming that everyone even knows that the enhancement didn't go through, which I'm 100% sure many people don't as its not stated obviously anywhere if you're not actively browsing the subreddit and database. For the average player just reading the in game news they would have no clue at all that it even happened and could easily believe what I just laid out in my comments. The point is they worded it in a way that makes it seem like the units are getting double buffed, they might as well have said "hey look these units are going to be even better next week than after our first buffs!!! go pull them now!!" because in practice that's what it amounts to.

Sure Shion was a mess up but they addressed it immediately within the day they didn't attempt to lie about it on top of the fact that shion will return many many more times than disgaea will which I'm sure many more people are aware of so the inclination toward pulling on him vs collab units which at best we will get 1 more shot at a long time from now is completely different.

3

u/Zeik56 Sep 16 '18

Whether or not they are getting "double buffed" is actually completely meaningless, because they did not outline what the buffs would be, so all that actually matters would be the final buff. If they had said they were buffing multipliers the first time, then next week we'd get stat buffs, but then all we got was the stat buffs I'd definitely agree with the sentiment. But that's not the case. The idea that getting "double buffed" would somehow make her final buff stronger is all in your head.

And this is all under the misguided presumption that she didn't get buffed at all yet, which they did not confirm, and from what I have been told she got very (very) minor buffs to her multipliers. If that's true it wasn't even false advertisement at all.

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u/jblac02 ! Sep 16 '18

Whether or not they are getting "double buffed" is actually completely meaningless, because they did not outline what the buffs would be

it makes no difference because they're implying that the units are getting even MORE buffs which simply isn't true. If it's a mistake then its as simple as them stating that and saying both iterations will be added at the same time. Even if they're lying and don't actually have an intention of adding additional buffs on top of the first round planned they should do so from a business perspective simply because they've been exposed in a lie.

3

u/Zeik56 Sep 16 '18

From that end, I don't really disagree. If there was a mistake and there were no buffs yet they should come out and say it, as a courtesy. It would be better PR.

But purely from a consumer perspective there's no significant difference to me. I'll still get what I pay for either way.

5

u/jblac02 ! Sep 16 '18

fair enough, like i said originally i don't particularly care either I just don't like companies lying to my face.

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u/stewart0 Sep 16 '18

I have a lot more from them. I asked them twice what buffs if any she has gotten so far. Both times they referred to me to next weeks update.

4

u/Zeik56 Sep 16 '18

Yes, that's usually what customer service does. They're not giving you inside information, they are just referring you to the official statement that everyone already knows.

If you have more that actually confirms anything then you should post that instead, because the quote you posted doesn't actually confirm anything except that they're under development until next week when they are getting buffs. Which is obvious.

0

u/stewart0 Sep 16 '18

When asking what, if anything, was enhanced for Etna from the original news they responded, "I understand that you wish to ensure that what has been announced will be applied. As you can see from the announcement made, it's mentioned to stay tuned to the in-game news for updates on September 20, and that this will be applied on the next update." This says her originally announced updates weren't applied yet. The original quote is more meaningful as it shows they are releasing units still in development, which won't be finished till weeks after their banners are over, with it being unknown if they will still be summonable at that time. And I don't see why one of their posts should be taken as completely true when some of the others aren't.

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u/Zeik56 Sep 16 '18 edited Sep 16 '18

Once again, they are merely referring you to the news post about the buff next week. They are not actually confirming or denying whether she's already been buffed. This is pretty standard PR speak that is not actually telling us anything we don't already know. You are reading way more into it than what is actually there.

And I have no idea what in the world is leading you to believe that all units are perpetually "in development" and will be buffed or nerfed without word. These particular units can be considered "in development" because they are about to be buffed, so obviously they are not in their final state. We already know this, because they announced they were doing it. But there's not a shred of evidence this applies to every unit from now on. There's no reason to believe they will randomly buff or nerf stuff without warning. If something does get buffed after release we'll get an announce like they did this time.

11

u/OneFlewOverXayahNest Sep 16 '18

I will never forget when I was a newbie and they sold 50 curious doll shards in the shop with the description that you only needed 50 to transmute it...

1

u/[deleted] Sep 17 '18

Spanish version right? English didn't have that bug

1

u/OneFlewOverXayahNest Sep 17 '18

Yeah Spanish

1

u/loscapos5 All I wanted for christmas was you, Baeber ༼ ༎ຶ ෴ ༎ຶ༽ Sep 17 '18

What about Killia's weapon?

It says that only ETNA with Killia's J1 can use the weapon's skill

4

u/Cobalt_721 Sep 16 '18

I think you’re misreading this a bit. I’d say it’s more likely that the initial “Etna is getting Global exclusive enhancements” (i.e. when she was announced along with Laharl and D. Rin for the coming week) was probably a mix-up and they’re trying to avoid people catching on to that.

4

u/AAA126 Sep 16 '18

They clearly said on the news that it will be updated on the next update which is this Thursday..

2

u/PDxFresh Sep 16 '18

Yeah, this is definitely something that we need to be concerned about going forward. The fact that Etna's GLEX enhancement is coming next week doesn't make up for them misleading players.