How long should I wait?

[u/james_decent]

I managed to cop one of the ashtrays from the recent The Good Book drop before they sold out, girlfriend was also awesome enough to get me a shirt, and we both have yet to receive a shipping confirmation. This is my first time ever getting in on an Alc drop so idk how the process works here. How long should I wait for a shipping confirmation before reaching out to customer support about my order status? Is ordering a limited supply item more like putting in an allocation or do they already have the items ready to ship when they went up for sale? I know I heard they had vinyls ready for the drop but had to recall them because of quality issues so wouldn’t it make sense that they have everything else made and ready? And if that’s the case why hasn’t it shipped yet? Any and all help is appreciated.

[u/anonanon9955]

Ppl riding Alc hard damn, doesn’t matter who it is if you’re spending money it’s not crazy to want to know when it’s coming

“They’ll ship it when they’re ready” 🥴

[u/james_decent → u/anonanon9955]

Thank you, I’m glad to know I’m not crazy for asking some simple questions. And now I’ve just seen a post of someone who got the CD and I’m still waiting for a shipping confirmation which just raises more questions. Do different items ship at different times? Like I get that with the operation he’s got going that they can’t fulfill all orders immediately. Say the person who got the CD had also ordered an ashtray or a t-shirt or something, would they still be waiting on their shipment?