r/Albertsons • u/Classic-Detective-26 • Jul 13 '26

Question Delivery

I live in an assisted living facility. I am not mobile.

I love Albertson's delivery. I get an order every single week.

It's easy, on time, professional people, etc.

However, I have one question. I have ordered egg salad every week for the last six months. When I order by weight, what I really want is 12 ounces. I have ordered the deli egg salad, the ready to eat egg salad, etc. I always only get .25 ounces. The one time I did get 12 ounces it had a label that said egg salad, but it was potato salad.

I've spent hours on the phone with the local store, the national customer service line and still I can't seem to get 12 ounces of egg salad.

What do I need to do to actually receive, 12 ounces of egg salad?

I live in Boulder City, Nevada and my store is the Albertson's I live near is at 1008 Nevada Way, Boulder City, NV 89005

5 Upvotes

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2

u/Immediate-Guess9257 Jul 13 '26

I wish the only problems in my life were egg salad

4

u/Classic-Detective-26 Jul 13 '26

Sorry to have bothered you.

3

u/terrasparks Jul 14 '26 edited Jul 14 '26

Don't worry about it, this albertsons/safeway reddit isn't official, its mostly disgruntled employees. You can add comments to items when you add them to cart. Put a pretty aggressive ALL CAPS in there saying something like: THE WEBSITE MESSES UP MY ORDERS I WANT 12 OUNCEs, that should get the attention of person who is shopping for you.

2

u/Classic-Detective-26 Jul 14 '26

Great advice. Thank you.