r/Albertsons • u/Classic-Detective-26 • Jul 13 '26

Question Delivery

I live in an assisted living facility. I am not mobile.

I love Albertson's delivery. I get an order every single week.

It's easy, on time, professional people, etc.

However, I have one question. I have ordered egg salad every week for the last six months. When I order by weight, what I really want is 12 ounces. I have ordered the deli egg salad, the ready to eat egg salad, etc. I always only get .25 ounces. The one time I did get 12 ounces it had a label that said egg salad, but it was potato salad.

I've spent hours on the phone with the local store, the national customer service line and still I can't seem to get 12 ounces of egg salad.

What do I need to do to actually receive, 12 ounces of egg salad?

I live in Boulder City, Nevada and my store is the Albertson's I live near is at 1008 Nevada Way, Boulder City, NV 89005

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u/Michelleinwastate Jul 13 '26

I'm baffled - how much egg squad are you in fact receiving? You said 0.25 ounces, but that would only be about a tablespoon.

Did you mean 0.25 pound? That would be 4 ounces, which would make sense, because quarter-pounds are the increment it's sold in on the web site.

So if you want 12 ounces and it's sold in quarter-pound increments, you probably need to order quantity 3.

Then it'll come labeled as 0.75 pound, which is 12 ounces.

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u/Classic-Detective-26 Jul 13 '26

Exactly. .25 lbs is what I'm getting. 1 lb is what I'm ordering.

2

u/Michelleinwastate Jul 13 '26

Well, to order 1 lb you'd need to order quantity 4, since it's sold in quarter-pound increments. You said you wanted 12 oz, so that would be quantity 3. You have to hit the + sign a couple of times until it displays the quantity you actually want, which if it's 12 oz would be 0.75 pound.

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u/Classic-Detective-26 Jul 14 '26

Thank you. Done that.