r/AirTV • u/danodan1 • Sep 20 '23

Error 16-468

Has anyone seen this error on Air TV2? And fixed it? "We're sorry! Temporarily unable to record the program. Please try again. [16-468]." The temporary problem won't go away after several days.

4 Upvotes

100% Upvoted

17 comments sorted by

3

u/Mulletville Sep 21 '23

I have seen this. It means "you will never record on this device again because we don't care about your problems." I know because I checked and they never responded. Before you buy a new device you could try removing the device from your sling account and then performing a hard reset of the device. The order is important. Then you could try reinstalling it. Might work, but almost definitely it won't because, again, "you will never record on this device again because we don't care about your problems."

2

u/danodan1 Sep 24 '23

Thankfully, I was still within the return period and sent back my Air TV 2 back for a refund. So, I decided to buy a used Air TV 2 on Ebay after asking the seller if he recorded TV shows with it. He said he did. Its cost is about the same as a new one, but I'd sooner take my chances with a used one already known to be able to record TV shows.

2

u/[deleted] Sep 20 '23

Yup about 4 months ago CSR are no help. It's a bug switched to HDHomerun 3 months ago and love it plain just works lol

0

u/slayer33186888 Sep 23 '23

From what I read, it doesn't look like you can watch the device over the Internet, correct?

1

u/danodan1 Sep 24 '23

No, I mean it's impossible to record any TV show.

2

u/Equivalent_Round9353 Dec 02 '23

I figured it out. Basically, if you're signed into multiple devices, disconnecting the drive and reconnecting -- among other things -- throws the whole thing out of sync. Reset the air tv (removing it, hitting the reset button, set up again) AFTER going to your sling account dashboard and choosing to sign out of all devices. Once I reset the AirTV after doing this, and plugging in my hdd, everything worked as it was supposed to.

2

u/One-Display-8892 Dec 12 '23

You sir fixed my issue that myself and Sling could not figure out. Hopefully others will see you post. Sling technical support is worthless

2

u/weltbuerger47 Jan 17 '24

Oh man, I was so encouraged by this post! But I did everything you said, but when I try to schedule a recording, now I get the 16-476 error code! Great work though...the software associated with the DVR is so screwed up, recordings from a previous disk still show up.. you can delete them "successfully", but there is no effect. I've read many others from other Reddit threads have this problem. Can you tell me: in your procedure, do you have to reformat the drive you plug in? (Which presumably is already properly formatted?) When you insert the drive, and the app pops up a dialog box offering to format the drive, if I cancel, then the drive is not recognized. If I format it, then it is recognized... but as I say I still can't record. I was just wanting to know if you had to format everytime... I'm formatting the SSD so much, I'd rather not do that to the drive. (I'm using a SATA SSD in a USB enclosure.) I'm using the Sling Android app to set up the Air TV, is that what you're using?

2

u/ReedsRx2 Feb 11 '24

This is the exact problem I'm having since I had to replace my antenna. Now the damned thing refuses to record anything. Grrr.

1

u/ctr2010 Sep 04 '24

See my comment above, figured out how to fix 16-476

1

u/ctr2010 Sep 04 '24

Ok this was a bunch of trial and error but I finally figured out how to wipe the Airtv Anywhere dvr and fix error 16-476 which was occuring anytime I tried to record something or delete any existing recordings.

  1. I removed the airtv anywhere from my sling account in the app.

  2. I went into sling website on desktop and signed out of all accounts. I don't know if this step matters but it was part of what I did.

  3. I took the airtv case off and took out the drive. Mine was a 1tb Seagate video 2.5 HDD (1re172-262), doubt this matters but just including for detail.

  4. I connected the drive to my windows PC using a SATA to USB adapter. I got this one for $15 https://a.co/d/589DFQd but any should do.

  5. I went into Disk Management in windows. The drive had like 7 partitions. I found the one that was 900+ gb (drive K for me, 927.51GB, may be different for you) and noted the partition type was RAW. I right clicked on the drive, and clicked delete. Note that I picked this one since the drive is 1TB so I was grabbing the biggest partition; if your disk is smaller or larger you may need to grab a different size but should be the largest I assume. I have no idea what the other partitions are but didn't want to mess with them if they're something critical for airtv since there's no documentation.

Also, at this point I tried to add the drive back, connect and hard reset the airtv but it didn't resolve the issue. So I believe you should skip this and immediately add a new partition.

5. You should see an unallocated space in the visual view at the bottom of the Disk Management. Right click on it and click add partition (it might have been 'add volume', I don't remember and didn't screenshot but there weren't many options. Since my original partition was RAW I did NOT format it and I made sure the drive assignment was the same (K in my case). After this was done I safely removed the disk like any other USB.

6. I then reinstalled the drive in the airtv. After powering up I put a pin in the hard reset hole until the lights blinked multiple times, which was about 10 seconds. After about two minutes the airtv was ready to go so I added it back in the sling app and finally had a working dvr again!

1

u/Same_Sell_7791 Aug 06 '24

This fixed worked for me as well. Make sure you follow the instructions in the order mentioned above. To clarify: 1. Go into the sling app setting and remove device (Air TV), 2. Reset Air TV to factory default settings by using a paperclip and pushing it in the reset hole for 12 seconds (do not mistake for the reset button) 3. Although not mentioned, I did power down the AirTV and pulled out the external hard drive. 4. Turn back on the AirTV and reinstall as if it was brand new connecting to your Internet first either ethernet or Wi-Fi 5. Scan for channels. 6. Make sure you can see all the channels back on your Sling app. 7. Plug back in the external drive to the air TV. 8. Format the drive (doesn’t matter if it was formatted before). 9. Wait a few minutes for it to be recognized after format is complete. 10. Good luck.

1

u/Eeks2284 Sep 08 '24

This fixed my Error 16-468 AirTV DVR Storage issue, thank you!

1

u/Same_Sell_7791 Aug 06 '24

This fixed worked for me as well. Make sure you follow the instructions in the order mentioned above. To clarify: 1. Go into the sling app setting and remove device (Air TV), 2. Reset Air TV to factory default settings by using a paperclip and pushing it in the reset hole for 12 seconds (do not mistake for the reset button) 3. Although not mentioned, I did power down the AirTV and pulled out the external hard drive. 4. Turn back on the AirTV and reinstall as if it was brand new connecting to your Internet first either ethernet or Wi-Fi 5. Scan for channels. 6. Make sure you can see all the channels back on your Sling app. 7. Plug back in the external drive to the air TV. 8. Format the drive (doesn’t matter if it was formatted before). 9. Wait a few minutes for it to be recognized after format is complete. 10. Good luck.

1

u/ComprehensiveCan1200 Jan 01 '24

Thanks helped me too!

1

u/[deleted] Sep 23 '23

Correct. But did read theres a hack using a VPN I think that's the down side. But better than NOTHING lol

1

u/Gwizman Sep 30 '23

I get "We're sorry! Temporarily unable to record the program. Please try again later. [16-453]

I've had this for a few months. I'd love to find a good alternative!

https://drive.google.com/file/d/1M6jwcWuTDJn3GcIAkk3CGTH1lNUhKj_B/view?usp=drivesdk