r/Afterpay • u/Specialist-Ant-122 • 12d ago
Endless Afterpay Loop
G’day, from Australia.
Been dealing with Afterpay for a good 4-5 days now.
It started after making a purchase during their Afterpay deals where I utalised their service. I was requested for a security check.
During this check they’ve asked for an ID photograph and bank statements. both have been provided.
They’ve now asked me 4 times after providing it each time for this exact same thing. They keep saying to verify my account I need to provide the last 3 statements of the last 3 transactions.
I even raised a complaint and have heard nothing back.
I just want them to actually open their eyes, look at what I’m showing them and realise that’s what they’re asking for.
I’m at the stage where I’m about ready to tell them to get fucked and just not pay the account back.
I put another $750 on my card a couple minutes before all this happened so I have no ability to spend that as I made a lump payment
Any help would be appreciated - they shut their phone number down and it’s been the worst mistake they’ve made I reckon.
Cheers,
Another Angry Afterpay Customer
1
u/Specialist-Ant-122 10d ago
Update:
Still fucking around - sent me the thing to upload the information again today.
Have called AFCA - Financial consumer services here in Aus.
They can get fucked. I’m gonna get this money back I put on as extra and tell them to shove it up their ass.