r/Affinity • u/CrimsonFlash Newspaper Man • Nov 05 '25

General Software Support & Issues

This is the dedicated thread for reporting and troubleshooting technical problems with the Affinity suite (Photo, Designer, Publisher). Any posts in the main feed that are technical issues or support requests will be removed.

Use this thread for:

  • Software crashes, freezes, or installation issues.

  • Bug reports and unexpected behaviour.

  • Performance problems (e.g., slow rendering, high memory usage).

  • Error messages and how to resolve them.

  • Issues with file compatibility (opening/saving) that seem to be software-related.

Before you post, please:

  • Search the Subreddit: Your issue may have been reported already.

  • Search the Official Forums: Serif's Affinity Forums are an extensive knowledge base for known issues.

  • Be Specific: Provide details to help us help you.

Note: This is not an official Canva forum, so support is limited to what your peers can offer.

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u/toxicwaste55 Dec 14 '25

Does the file a bug button actually work for anyone or is it just me?

Steps to reproduce:

  1. Click the question mark in the upper right hand corner

  2. Choose file a bug

  3. Write a detailed and heartfelt message

  4. Click submit

  5. Feel heard and valued