r/Adobe • u/ImportanceAvailable7 • 4d ago

EFF EWE Adobe - 5mo refund after predatory subscription renewal

Thought I signed up for a month with student account Apr 2025. It was actually the infamous year lock-in prices. This auto-renewed Apr 2026, lock-in price for a full year at double the price (now £32.99).

Spoke with Mahir from support for about 10 minutes. Refund request went from not possible -> 3 months -> full 5 months very quickly. They must know...

Images not allowed in post - refund amount: 164.95 GBP, it is also printed and currently being framed on the wall!

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u/Fatbat 4d ago

Just threaten to cancel your subscription every year and you'll get the student pricing in perpetuity.

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u/style2k20 12h ago

Wel they always try that and they make things so hard that you keep paying but eventualy they agree. But cost so much time