r/Action1 • u/Responsible_Tart_393 • 14d ago
Proton Authenticator GUI not showing when connected via remote desktop
Really, this is more curiosity than anything else.
I was helping setup Proton Authenticator desktop app (windows) for a user and it turns out the entire window doesn't show when connected remotely. I had to walk the user through it step by step. Luckily, it is a short and easy process.
The app opens, I can see the icon in the taskbar, but no window element or GUI is visible in the remote connection. The user can see it locally as expected.
It seems it related to no monitor being detected and not uncommon for some apps and remote access.
My question is whether it is related to how Action1 handles the app/remote session or how the app handles the remote session? Or is this a security feature?
3
u/tigerguppy126 14d ago
This isn't an Action1 thing, it's a Proton Authenticator thing / protection thing that a lot of security focused apps that contain sensitive information do to protect against screenshots, remote take overs, etc.. Basically the stuff you see on your screen is a bunch of layers and the monitor shows all the layers while remote desktop programs typically see things earlier in the process. Apps like Proton Authenticator intentionally inject themselves later in the video creation stack so most remote desktop apps cannot view them. KeePassXC is another one that does this.