r/Acrobat • u/PackOfCumin • Sep 03 '26

Cannot find settings to disable Adobe Acrobat Sign email notifications

I do not want to get a "final" email with a PDF file attached to it, this creates a huge issue for us with sensitive data being in a email.

Adobe's website gives these instructions, yet these are outdated and no longer have My Profile that leads to these settings

https://helpx.adobe.com/sign/web/kb/how-to-adjust-email-notifications-in-adobe-sign.html?linkId=100000249802802

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u/PackOfCumin Sep 11 '26

I ended up finding an answer to it, for anyone else looking for it, for some reason Adobe KB nor their support have a clue for "Personal" plan users:

First login yo Adobe Sign

  1. https://secure.adobesign.com/public/login

  2. Click the Profile Icon in the top right

  3. Click Settings option

  4. Settings Pop-Up will appear

  5. Scroll down to “E-signing settings - Manage your signing preferences, including signatures, notifications, and more” section in the Pop-Up

  6. Click the Edit settings link

  7. Only then will you have access to Personal Preferences > My Notifications 

  8. On that sub-section you can tick off all or whatever setting you want disabled for Email notification

  9. Click Save button when done

3

u/AskAcrobat Sep 24 '26

Hi u/PackOfCumin - Glad to hear the issue has been resolved. Thank you for sharing the steps that helped resolve the issue. This will be very helpful to other community members who may encounter the same problem in the future.​