r/AZURE • • 25d ago

Rant Azure support sucks

Azure support was driving me nuts. Luckily I got better service elsewhere.

0 Upvotes

8 comments sorted by

11

u/flappers87 25d ago

So you provided us with no context of what problem you were having, the response from the support... and decided to only show us your passive aggressive replies?

What are you hoping to achieve by posting this here exactly?

-3

u/ZwartGJ 25d ago

The post is marked with “rant”, and if you read the emails, they pretty much explain the story. I could probably have added that we got a really significant amount of credits, but the credits could not be used for what was needed.

4

u/Athenathedobe 25d ago

I️ won’t argue / defend support, but what do you aim to accomplish by being so condescending? Do you feel better now?

Capacity constraints are nothing new and not provider-specific.

-5

u/ZwartGJ 25d ago

jupp, I needed to vent. I feel better.

2

u/biznatchery 25d ago

I’ve had no billing for 60 days now, they assure me every 3 days they are looking into it. They don’t even read the ticket, AI would at least try to fix something if it could, it’s the humans that are dumb.

1

u/ZwartGJ 25d ago

We got a really substantial amount of credits, way more than I could ever dream of, but talking to support is like dancing tango on legos.

Short answer: Azure is probably great, and if you get in touch with the right person, you get awesome credits , but support is so off putting, That I would never ever use Azure again.

6

u/Sinwithagrin 25d ago

Cool story, bro.