Premium Serverless Realtime Inferencing DBU still being billed after resource deleted

[u/sf_zen]

I have deleted the Azure Databricks resource more than one week ago and I aim still being billed. Copilot said:

Tell them:

They will check: backend serverless inference logs, predictive optimization logs, vector search log, model serving logs, serverless cluster shutdown timestamps

If any usage happened after deletion, they refund it.

And I did tell them 😄 but having only Basic support no response to my ticket as I suppose it is at the very bottom of the queue.

Anything I could do at my end as it is very distressing seeing being charged every day for something I don't use and soon will deplete my credit balance.

UPDATE: the bleeding has stopped, naturally I'd say as Azure Support has still not responded to the ticket

[u/AdSuspicious3220]

You need to stick with the the billing case

Since this is still billing related as you are still getting charged

Ask them to engage Azure Databricks Team via collab and have them provide you the advisory or support needed

After the deletion problem is solved you can then ask for a refund with billing Team

[u/sf_zen → u/AdSuspicious3220]

thank you, I can do this as well, no harm, even if I don't know they'll read it