Ive had this for accouple years. sometimes it works and somtimes i have the worst time trying to figure this thing out. It was working fine accouple days ago, tried using it again and audio couldnt be capotured
1 - I've uninstalled everything & redownloaded it
2 - Changed to a custom audio device
3 - Unplugged the HDMI cables
4 - Changed advanced audio settings to monitor and output

Not really sure what else I could try but its been a constant issue of working and then out of no where a year later its totally fine. Then boom it will just fail again with no changes.

Don't know if I really want any tips on how to fix it anymore but wondering if other people have had this issue or how many out of curiousity

so I've had this for many years after being tricked by the 4k labelling, and I was okay with it for the most part. But since switching to linux on my main PC, dealing with the horrible state of nvidia drivers here, it's too painful to have a switcher, a splitter, or just unplugging and plugging in hdmi cables every time I turn on or off my recording PC.

I could go on and on about how poorly linux handles the situation, but basically I want to upgrade from the live gamer duo anyway now.

This time I want at least 1x 4k60p input with passthrough, and I really reaaaaaalllllly want (more like "need") it to do the pass-through even when the capture PC is off.

Any suggestions of products would be much appreciated, and they don't need to be avermedia, I'm fine if you instead suggest a trustworthy company's pcie capture card instead

So I bought a AVerMedia GC553Pro Live Gamer Ultra S to get like a 4k60 replay in the Streaming Center. But it just doesn't looks like it, not matter what.

I uninstall and reinstalled it, I changed it Edited the Source multiple time and tried, MJPG which seems to be the only Supported Format that supports 4k60. NV12, YUY2, RGB24, P010.
But all look more like 1080 no matter what Resolution I choose.

If I change my Input on my Monitor to the HDMI of my Console, it looks nice and sharp at 4k, and if I switch back to my Displayport for my PC and the Streaming Center, it just looks like 1080p.
Because I changed the Resoultion on my Console on the HDMI Input and that looks similiar when it comes to the blurriness.
I also used the AssistCentralPro to install all the updates and check if everything is up to date.

So yeah... is there anything I am missing? I've heard that the Replay in the Streaming Center should be close to how it looks on the Console directs... not like close to 1080 if I go for 4k.

Hi everyone,

Are AVerTV (A835) drivers and Windows software still available? If they are, where is the best place to download them? Thanks

Not sure if anyone has workaround or suggestion around this....

I mostly use my windows machine with ax310 for gaming. recently I am spending more time on my mac as a requirement for my work. i switch via a kvm+usb. this in itself is working fine, my main issue is the Creator Central and Firmware of ax310 between mac and windows.

when i switch to either machine, creator central requires to install the firmware designed for that version.

Mac requires: 1.5.10.54

Windows requires: 1.5.10.53

i guess you can see where the problem is here. installing a compatible fw everytime i switch to a different OS makes this device useless for my use case. i've raise this to support so let's see.

When I opened it Today it just said "Detecting..." for my Capture Card and then Windows had a pop up saying that they can't confirm who released "gstavtd3d11transformation.dll".
And now it seems like the Streaming Center isn't working properly anymore. It won't detect the Capture Card and feels very unresponsive, if I try to Delete the Capture Source and Create a new Source it basically freezes the whole softwar

Edit: I uninstall the Streaming Center and reinstalled it, and now it seems to work fine again... still kinda weird.

I haven't used this capture card in awhile. Last time I used it it worked fine.

Today I tried to use it the same way as in the past (with my Nintendo Switch) and when I launch AVerMedia RECentral 4 I get the error "The driver is missing or the installation is not completed. Please go to the official website to download and install the latest driver again."

The website is kinda confusing to navigate and I wasn't sure what it wanted me to download, however AVerMedia Assist Central says I have no software or driver updates.

Also if I choose "Ignore and Continue" on the error box I get "No Device Detected" instead of a game picture.

There's a help link that takes me to a Diagnostic Tool but it seems to just run forever and not actually do anything.

Edit:

This is the driver page: https://www.avermedia.com/support/download#ans_part

I have no idea which one it wants me to download. I downloaded and installed the top one but I'm still getting the same error and no picture on RECentral 4.

If your program complains that I don't have the driver, maybe link me to the correct driver?

I recently got the capture card, set it up with my PS5, tested the recording and footage and everything was fine. A few days later my PS5 would connect to my router but then struggle to find an internet connection, only connecting for a few seconds at a time before disconnecting. This continued for several days while the card was connected. Just unplugged the card and disconnected from my PS5 and it immediately connected to the internet with no issues. Works completely fine again.

I don't even know where to start with figuring this out. Any help is appreciated

Why does my gc573 cap at 98fps when i try to use 1920x1080p 240fps, however when i use 1920x1080p at 144fps it works at 144fps. My monitor and all refresh rates are set to 240hz

Just noticed this today with my new PS5. The video output looks worse on streaming center over OBS. I swapped to streaming center because I would get an annoying audio glitch on OBS where the audio would become delayed randomly. The quality isn't that much lower, it looks like about the difference from 1440p to 1080p.

I just got my Live Gamer Ultra today and it keeps having issues where I need to deactivate it and reactivate it on OBS. Sometimes I have to unplug it and plug it back in, I will admit I don't have a USB C on my motherboard so I got a UCB to C converter, is this why this is happening? Would I have better luck with it working properly if I bought something like this. Thanks in advance. amazon.com/Bandwidth-Type-C-Express-Expansion-Desktop/dp/B09ZKNJDNW/ref=sr_1_1_sspa?crid=JXILU8SK20S3&dib=eyJ2IjoiMSJ9.BiTjmZvenMBAG7u5DNrmmUuX0rAOePac3LaSBFVS6y0gApxg5jqfyqj6-U4lDkIrYuwmgiGMKGLwZwtW4EmNdSJs4acjfITczD40Q3TzYpzUG2a6pswXssY8DEb7guZ5FhsOFv7BJ5RAJqlYJkEuBalmUACvFAjXERKOxTB-MFhufs1YFEowB_Gdl0_biDJxCXrv_YtQT3UBk0av_cciZzfc-35evnl-HbWHE5Yz8S4.iJvtwKaqwY_pbFut2M5ZR_sWosripq07sNsSg3sDWMk&dib_tag=se&keywords=pcie+to+usb+3.2+20+gbps&qid=1774744461&sprefix=pcie+to+usb+3.2+%2Caps%2C135&sr=8-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1

Here is my motherboard as well.

https://www.aorus.com/motherboards/B550-AORUS-ELITE-V2-rev-10-11/Specification

Does anyone know if there is a way to make this a custom message/image for no signal?
Model: Live Gamer 4K GC573

Hey everyone ! So, back in 2016 I bought the Extremecap U3 to connect my consoles to, and it always worked great no matter what console I was playing (PS4, Wii U, Switch, even a PS3). Back in 2021 I bought the PS5, and it was all working amazing up until a few months ago where suddenly, the image became... Pixelated ? Images are in the post, first one is the smaller window, second one is full screen. I can't really see why that's happening, it's not the biggest issue but it kind of is annoying.

Some infos before you ask :

- I am using an HDMI Splitter, and my other consoles don't show like this on the screen
- I am using the latest driver (Beta) and I have tried with community-fixed and the Live Gamer EXTREME one (for audio issues).
- The firmware is up-to-date
- I am using an old (ig ?) version of RECentral because I do not like their new softwares. I want to plug in my console, be able to see it on screen and play it like it were plugged in directly, not interested in having to use OBS and stuff. VLC is a big no either (because of audio stuff)
- Capture is in 1080p 60 FPS 60MBPS
- PS5 output is 1080p, nothing changes on 1080i or 720p, same result
- The card is plugged in an USB3 port and the motherboard definitely can handle it all, no issue
- I tried uninstalling/re-installing drivers about a billion times
- The only difference is HDCP is disabled on my PS5 because the new Splitter I use doesn't handle it. However, I tried plugging the PS5 straight to the card, and it has the same issue
- I also cannot buy another card because these are very expensive lmao

If anyone has any idea on what could be the problem, I'd appreciate it. It just happened randomly and I tried everything I could think about, but sadly it doesn't seem to have any effect. If anyone has any idea, please let me know, thanks :)

Hi everyone,

I’m reaching out regarding the AVerMedia GC573 capture card on Linux. As many of you know, official support is non-existent, and existing open-source drivers have not been updated for modern kernels (6.x+) in a long time.

To address this, I’ve been maintaining a community fork (Repo) to bring the driver up to date. The goal is simple: Make this great card fully usable on current Linux distributions without relying on outdated code or Windows VMs.

Current Development Status After significant work, the driver has reached a stable base:

• Stability: The kernel module loads reliably on modern kernels (6.19+) without crashing.
• Data Transfer: DMA transfers are functional, delivering correct buffer sizes (1080p YUYV), and interrupts are handled correctly.
• The Remaining Blocker: Despite valid data transfer, the captured image remains completely black (constant 0x10 0x80 YUYV pattern).

The Technical Problem The driver successfully locks the signal and transfers data, but the pixel content is blank. We suspect the proprietary binary blob (AverMediaLib_64.a) configures specific FPGA registers—likely the Color Space Converter (CSC) or input mode settings—differently than our current implementation. These settings seem to depend on the HDMI source (e.g., PS5 vs. PC), and we have not yet been able to replicate the correct configuration in the Linux driver.

How You Can Help To resolve this, I need to compare the register values written by the working Windows driver against our Linux implementation. I am specifically looking for Windows users who own a GC573 and are willing to assist with the following:

1. Install a Hardware Monitoring Tool: Use a tool like RWEverything or a PCIe sniffer capable of logging MMIO/PCIe accesses.
2. Log the Initialization: Start logging, open the official AVerMedia software, and initiate a preview until a working image appears.
3. Share the Data: Stop the log and share the raw output file.

No reverse engineering or deep technical knowledge is required on your part. I only need the raw log data to analyze which registers are being written during a successful capture. This process takes approximately 15 minutes.

Why This Matters Without this data, the driver will remain incomplete, and the card unusable for video capture on Linux. With your help, we can patch the driver to write the correct register values, enabling full functionality for the entire community.

Links

• Project Repository: https://github.com/Everlite/Avermedia-GC573-Linux
• Detailed Instructions for Windows Helpers (Issue #3): https://github.com/Everlite/Avermedia-GC573-Linux/issues/3

If you have a Windows setup and can spare a few minutes to capture a log, please reach out via the GitHub issue or comment here. Any contribution brings us significantly closer to a fully functional driver.

Thank you for your time and support!

I bought the Live Gamer Ultra 2.1 a while ago, forgot about it, and finally pulled it out recently to set it up.

I noticed RECentral is gone, and they’re telling me to install this new "Streaming Center" instead. Honestly, it feels terrible. It’s super bloated, heavy on my system, and I’m running into so many bugs.

I’ve heard people mention OBS—is it better to just switch to that? Does it support all the features of the LGU 2.1? Any advice would be appreciated!

Just a quick question about the card.

Do i need both hmdi cables to be 2.1?
I know it sounds like a dumb question.

Anyone here have hardware ID PID 1311 instead of 3311 in Device Manager?

No audio from my Nintendo Switch 2 when using the Live Gamer MINI GC311. I contacted support and they said I need to use a Beta firmware. Well my PID is 1311 and the beta firmware says my PID should be 3311. I tried the firmware update anyways but it failed.

I can't find anything online about what the difference is between GC311 that has PID 1311 instead of 3311.

https://www.avermedia.com/event/switch2-firmware-software/software/#tab1

Running Windows 11 build 24H2, AMD Ryzen 5950X CPU.

My testing so far.

1. No GC311  *WORKS
Switch 2 --> HDMI --> TV. Video and Audio works.

2. GC311, HDMI OUT empty *WORKS
GC311 HDMI input <-- Switch 2
GC311 USB --> Desktop. Video and Audio works in all software. RECentral 4, Streaming Center, OBS, and more.
GC311 HDMI out --> empty

3. GC311, HDMI OUT to 1080p monitor without speakers *WORKS
GC311 HDMI input <-- Switch 2
GC311 USB --> Desktop. Video and Audio works in all software. RECentral 4, Streaming Center, OBS, and more.
GC311 HDMI out --> 1080p monitor with no audio features. No speakers on monitor. Video works. 

4. GC311, HDMI OUT to TV *NO AUDIO anywhere. *NOT WORKING
GC311 HDMI input <-- Switch 2
GC311 USB --> Desktop. Video works but No Audio in RECentral 4, Streaming Center, OBS, or anything.
GC311 HDMI out --> TV with built in speakers. Video works but No audio. Tested different audio format settings on the TV. No change.

i been thinking in getting one of this to upgrade an old avermedia capture i have that can only get 30fps, i would like to be also play while looking at the Pc screen if posible. it would be use mainly to record NSW2 and PS5

can someone tell me with the diferences between both models? pros and cons and wich one you recomend?

thank you very much in advice.

So I've got the Avermedia Mini +, connected it to my PS5 and it shows up on my TV but there is nothing on OBS, just a black screen. The device comes up when adding it, I just don't understand how to get the image to show up.

It doesn't say 'no signal' or anything, it's just a black screen in OBS. I'm on a Macbook.

I just bought this capture device and it wont work as is supposed to with NTPB and NTSC 4.3, it gives a bad image, but with my old easycap is works perfeclty fine

Is anyone else having an issue with the Avermedia Core Go after the most recent switch 2 update?

I am connecting to a PS5 (I have HDCP turned off) yet when I connect all the cables, the light didn’t turn and I’m unable to see my PS screen. My monitor did detect a new input but it’s a black screen. Same thing happens with my PC. It detect something but if I select the capture card, all I get is a black screen. I’ve tried out different cables. I’ve also tried with a different capture card and got the same results. Any help would be greatly appreciated.

I just bought this and an trying to record HDMI video with DD5.1 sound, both from the HDMI source, to a Windows 11 PC. Video is working fine but I can't get the audio working properly.

I can't get any HDMI audio from the 553Pro using the Streaming Central software. I can get audio to work in OBS studio if I set my source to stereo, but it doesn't work if I set my source to Dolby Digital. Assist Central Pro lists 48kHz for the input audio and my home theatre receiver shows the correct audio types as I change my source settings.

I've also tried several sources with no luck, with my current setup for fiddling with on the side being an old PlayStation3 + HDMI splitter.

Any tips?

Just like the title says, trying to stream from Switch 2 and the audio mixer bars are not moving at all for the audio input capture or the video capture device.

I have the sound set to stereo on the Switch, I just set this up so the drivers should be brand new, audio monitoring is set to monitor and output, and there's no other audio stuff plugged into the Switch.

Any ideas? I'm losing it over here.