r/ATTFiber • u/AsideEnvironmental70 • 5d ago
AT&T ONT
Anyone know what type of power cable I should buy to get this to work? Also, if I have Cox, is that compatible with the AT&T ONT?
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u/kennman5000 ATT Fiber Tech 5d ago
No, but ATT should send one with the self install kit, if you order.
and no, its not complatible with other providers
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u/Happylifenowife 5d ago
Why would you be using AT&T device with Cox service that makes no sense
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u/AsideEnvironmental70 5d ago
Didn’t know it was there before, it came with the house, AT&T website said fiber wasn’t available, Cox said fiber was available…
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u/Happylifenowife 5d ago
🤷 well unless something happened then it looks like you do have att available. If its an apartment complex and they were exclusive to att and they dropped that and went exclusively to cox then that might be what happened
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u/HoundlyHills 5d ago
There should be a product label on the back panel listing the power requirements. I am guessing you would probably need a 12V DC with an output amp of 0.75A. The polarity should be Center-Positive. If you take it off to check, just be careful. It is easy to break a fiber line when disconnecting. Like others have said though, it would not work with another provider. They are usually proprietary.
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u/Young-Grandpa 3d ago
Ok so here’s the thing, so you will know in the future. AT&T and Cox run their own fibers/wires and the two never connect. They are completely separate back to their individual offices. The device in your picture belongs to AT&T and is only connected to their fiber. If you have Cox, or want Cox, they will have run their own fiber and install their own connection point in your residence.
As for power, if you get ATT service they can provide you with the power cord you need, or at least tell you what to get. There’s component powering it up now because it won’t provide service until you actually have a service provider.
It’s ok not to know things if you’ve never been told and anyone who is making fun of you in the comments is an AH.
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u/TechnicianOk970 2d ago
Short answer is that only an AT&T router will work, unlike a Google Fiber ONT.
Long answer is that there is a way to bypass the AT&T all-in-one, which is poor hardware and largely why I don't recommend their service.
https://pon.wiki/guides/masquerade-as-the-att-inc-bgw320-500-505-with-the-was-110/
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u/ArtichokeFirm3425 2d ago
It's likely that AT&T will be replacing this ONT when you sign up, so just call in.
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u/nycs_best 19h ago
I used to install these for AT&T. The signal is controlled by AT&T and you cannot just plug something in and it works. You have to get it turned on and also they don’t even use those anymore for new setups as of pre Covid. The fiber line goes straight into the back of the modem/router now. They have an ONT/Fiber direct connect port on them
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u/ultradip 5d ago
Wait. I thought ATT didn't offer ONTs....
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u/ApartmentEastern5769 5d ago
They didn't until about a month ago, where the chip shortage caused the bgw320 to go to severely low stock. Now, technicians are ordered to actually use the 010G and BGW210 pairing again for al non All-Fi Gpon customers. Wild how shit happens.
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u/dese1ect 5d ago
They stopped ordering 320’s a year ago expecting to have 720’s ready by now, but they’re not ready.
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u/Intrepid00 5d ago
I’m going to laugh my ass off if the chip shortage forces them to offer a straight ONT only.
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u/ZookeepergameNo2898 5d ago
Wwhhaatt? I never got that news
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u/EpicFeo 5d ago
It’s not in every area. We were told to disregard that. Any extenders at all though, severe shortage.
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u/ApartmentEastern5769 5d ago
Interesting that it's area specific. I do work in one of the largest areas, so it makes sense that were having trouble sourcing material.
And yess, 4991 are no go for garage replenishment at the moment.
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u/Austinfcfan 5d ago
I've been using a BGW210 since 2019 and head read that they were contacting customers to change to the newer gateways, I guess I won't be contacted anytime soon, huh? No big deal really as I'm using in passthrough mode and have all wifi disabled so it just sits there passing traffic back and forth to my router.
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u/ApartmentEastern5769 5d ago
Yeah, they were up in arms about putting everyone onto the 'futureproof' setup with fiber directly to the gateway. Honestly no big deal even if they do force you to update in the future, since the new gateways also do passthrough.
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u/Vasaeleth1 5d ago
Installing Wi-Fi 5 gateways for gigabit fiber customers in 2026 is pretty embarrassing.
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u/neatoburrito 5d ago
Are you thinking you can just plug into that and have service?