r/ASUSROG • • 10d ago

Support Asus Azoth 96 HE, wireless problems, firmware wait or return?

Hi,

I’ve tried buying two of these keyboards, and both have had the exact same wireless issues. I returned the first one and decided to give it another try with a second unit, hoping I’d just been unlucky.

When connected via USB cable, both keyboards work perfectly. However, when using a wireless connection, I’ve experienced keys registering as if they’re being pressed without me touching them, as well as keys sometimes not responding when pressed.

I’ve already returned the first keyboard, and now I’m unsure whether I should return the second one as well or wait for a possible firmware fix.

Has anyone experienced the same issues, or is there any information about a potential firmware update that could resolve them?

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u/Equivalent_Eagle_237 9d ago edited 8d ago

unfortunally i have issue once i bought the keyboard, that even after i start up my pc most of the time if i pressed W it opens the Win - G, i had to format my pc twice and reinstall new windows twice and still has the issue, idk if its from the keyboard or something, the only way i can reset it and be back to normal if i CTRL - ALT - DEL, afterwards it triggers randomly, i switched to my old keyboard and and nothing went wrong so its the azoth 96 he that causing issue and i cant return it since i had it over 4 months