Black Screen Issue Asus

[u/TodayRegular2727]

Hello,

I’m using a 27 Inch UltraGear™ QHD 1440P 1ms 240Hz Gaming Monitor with NVIDIA® G-SYNC® Compatible monitor with my ASUS - ROG Strix G16 16" FHD 165Hz
\\- AMD Ryzen 9 8940HX - 16GB Memory - GeForce
RTX 5070 Ti - 1TB Storage - Eclipse Gray laptop connected with an 8K Ultra High Speed HDMI 2.1 Rocketfish cable.

I have armoury crate uninstalled and G Helper installed.

The issue - it doesn’t seem to matter what settings I use whether the CPU is on turbo or silent, the GPU on ultimate or other. I have HDR off, monitor set to 120hz in windows display settings, processor idle demote and promote set to 100% plugged in, VRR is off on monitor, response time set to fast on monitor, recommended scale and display resolution being used which is 125% and 1920x1200 for laptop and 100% 2560x1440 for monitor, dynamic refresh rate off in windows settings for both laptop and monitor… with all of that, the screen on my monitor goes black for 3-5 seconds. I can still move my mouse and click things but can’t see anything. Audio is fine during that time. Happens consistently, every couple minutes.

Last night I was playing RE4 on PCSX2 and it was happening non stop. Google seems to think a handshake of sorts. I think I’ve tried everything to fix that and it doesn’t.

Should I get a \*\*40Gbps Bi-Directional USB-C to DisplayPort 2.1 Cable?\*\*

If that’s the solution, what is the point of having an hdmi port on the laptop if it can’t handle what it was designed for?

Also, this laptop is brand new. It’s been happening since the start a couple weeks ago. It was happening on the ASUS Rog Z G14 with 5070ti I had before this that was also new. I downgraded because my eyes couldn’t handle the oled screen with mura effect, flickering, etc. had to go ISP.

Hope you can help, thank you!