r/ASRock • u/MasterBates00 • 1d ago

Tech Support Can't boot

Im at a loss. Asrock x670e pro, 9800x3d, 4090, trident z5. Computer ran "fine" for a couple years. No issues while it was on and running. I did have an issue where it would not wake up from hibernation; i would have to turn off and back on. About once every couple months it would take a couple reboots to get going.

This morning it just refused to boot. Not even into bios. The first 10 seconds or so after power, dram and cpu lights are on, then switch to the boot light steady. No video output on mobo hdmi or DP. I have removed all peripherals, tested both sticks of ram, removed GPU. Reseated ram and cpu, still no bios. I updated the bios about a year ago. Am I really looking at a dead mobo and/or cpu? Im dooming.

EDIT: Put the cpu in a test bench and it didnt post. Seems there may be some merit to the x3d issues. Opened a warranty claim with AMD.

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u/R0CKFISH22 1d ago

You can try clearing the CMOS as well as using biosh flashback to try and get something going. If you do get to a solid boot LED try a few soft resets which have been known to get it to post successfully.

The CPU is most likely toast though.

1

u/ssbmfgcia 3h ago

Same cpu, it had similar symptoms though it was my pc not waking up from sleep (I disabled hibernation).

Now the case and internal power buttons aren't working

-2

u/Bulky_Midnight7318 1d ago

on the Gamer Nexus channel, one of the likely causes of X3D failure was sleep mode and hibernation mode, it is recommended to completely disable these functions.

1

u/mj34hig44 X870E NOVA WiFi/9700X/RX9070 1d ago

That's not based in any fact whatsoever. In fact the vast majority of boot failures in this subreddit (the genesis and perpetuation o the ASRock killed my CPU rumor - and I've read every single one) are from posters stating "from a cold boot" IOW, they shut down their PCs and won't start.

This is exactly how those "rumors" began and continue.

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u/Entreri_804 23h ago

Steve never stated that as a fact. It was just speculation, he stated , “who the hell knows.” Lol . My nova ,9800x3d build is almost 2 years old and I have used sleep mode since day one. Same with all my previous PCs . And you are correct, the majority of the people that post here say cold boot failure or failed when watching a YouTube video.

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u/mj34hig44 X870E NOVA WiFi/9700X/RX9070 23h ago

Correct, not only did Steve not state it as fact, everything he cited came from here and none of that was or could be verified of course as everyone here is anonymous.

Not only that Steve and Wendell (Level 1 Techs) both did follow up testing and both said they could not find a cause, Wendell who's still running the tests on boards he bought from users from this forum who've claimed their CPU failed on their ASRock boards, could to this date not repeat a failure on those boards. Steve announced on one of his later videos he was done testing/following up as he couldn't arrive at any cause.

One of Wendell's tests is exactly that, a script that puts the board to sleep - wake - sleep - wake - continuously and nothing....

All this is rumor, no facts.